As you can imagine, it's quite expensive but they did have affordable treats and a huge selection. The staff was patient and helpful.
Couldn't accept my card through swiping and they don't have a chip reader. Better take cash and hope the workers are in a good mood.
This is truly a fun old time candy store. The thing I enjoyed most were all of the different rooms with different types of candy. It made the store feel like a bit of an adventure.
Placed a $75 order about a week ago for a Christmas gift. $25 worth did not arrive and all the chocolate filled candy canes I purchased were broken. (Like, $8 for 4 candy canes!) So I am basically screwed out of half of my order. Emailed customer service, no reply. Customer service phone number does not work/out of order. BUYER BEWARE !UPDATE: They finally emailed me back and said they are going to refund the money for the candy canes but that they will not for the $25 PB cups because they said I should have received them. But I didn't! At ALL.This company is a joke...
Love that place and ALL of its candy ? ?
Great selection of delectable sweets and great customer service from the employees! Love this place!
Got a chocolate bar there yesterday. When I opened it. It was all nasty and dried out turns out it expiredThe beginning of this year
I did not appreciate the lack of customer service from the young lady Prudence. When entering the store I asked if she had any fun offers or free specials for birthday girls. My daughter has been through the mall with other stores offering different kinds of things for her birthday. So I thought why not ask? When asking she immediately said no, when I investigated further she said well you have to be part of our loyalty program. So I asked how do I do that and she gave me a code to scan which I did. It asked for personal information of course with address and then at the very end it asked if you were 13 years old or older? So of course I put my birthday in so that I could pass the 13 year old qualifications. After prudence found my account she said I was in eligible due to my birthdate. I find that just beyond hysterical because what five year old has an email address that can qualify for the free treats? She said I should’ve put my daughters birthdate on there so that she could qualify. But then I reminded her at the end of the application it asked if you were 13 years old or older. The way that she acted very nonchalantly, lack of understanding and just overall the lack of customer service and knowledge for her job position really frustrated me. Well I thought she was investigating the matter a little further she was just standing there. So I asked her oh did you figure it out and she said oh no you just put in the wrong birthday and I said well how am I supposed to put a child’s birthday in on the account when at the very end it asked for it if you were 13 years old or older? She shrugged her shoulders as if she didn’t care. I just feel like she could’ve gone a little over and beyond In her understanding and customer service.
I visited back in December of 2020. Overpriced place for the same candy which you can get anywhere else, but what I'm upset about is that they had charged me for a July 15 2021 purchase recently. I haven't stepped foot in that business since December 2020. These "delayed charges" sound pretty sketchy, fraudulent and raises a bright red flag if there ever was one. I had to cancel all of my cards and replace them to be on the safe side. With people financially affected by the pandemic every dime is stretched nowadays, so I can't imagine folks out there being charged and going into the hole for a purchase made months ago. It probably would have been nice to get a heads up somehow via email or social media post. Nope, they just gave all of their customers a "don't like it, deal with it" attitude which probably reflects their leadership and chain of command. If you want candy, I suggest you save a buck and get it elsewhere and avoid this place. Dollar General has awesome candy! If you decide to shop here and it's time to pay, tell them that you'll "delay payment" for 7 months and then send then a link explaining why, since they want to "delay charges" and whatnot. I also can't believe I was dumb enough in the first place to spend $59 on gummy bears here.??♂️
I used to love coming here. Unfortunately I was charged 3 times to my bank account on July 16th for transactions that were from months before. I disputed it with my bank and I was denied. I do not have all that money just lying around. They have put many people like me in a bind and should be ashamed of themselves. I have contacted my bank once again to get my case open and I have contacted this establishment through email. Some people I know have gotten their money back and others have not. This is absolutely ridiculous because legally you only have 30 days to change my bank account. Not months or years until I’m hit in the face and left with no money. I will not stop until I get my money back. This is the establishments issue and they need to lay in it and do the right thing. After what’s happened, I will never be returning and I will be warning others. -600/ 10- worst experience ever.