I called in an order before they opened. Thry were friendly and had me on my way quickly. I absolutely recommend ?
The donuts were great and the drive-thru is convenient. Now I'm going to tell you why I won't be back. I don't usually feel compelled to tip in the drive-thru. As I understand it tippings usually for when you're served by a waiter at a table. I don't mind there being a tip jar on the counter in some places and oftentimes I will throw my change in there or something like that. However after I pay with my card in the drive-thru they showed me the screen and said which button should I push I'll push it for you and it was about tipping, and I felt pressured to tip. So I told her to hit the no tip button because I really don't like feeling pressure to tip. Well after a minute I'm driving in my car and eating donuts and I've got donut icing all over my hands and I didn't really want the icing all over my steering wheel but there's no napkins. Is this because I didn't tip? I got to wonder?
When you pay with a card, they ask for a tip. They use the same verbage every time I’ve been there. “Oh, this just pops up when you use a card and signal for you to select what tip amount to choose. So awkward, but nice hustling!
Customer service off the chain!! Come near close, and they load you with extra goodies sometimes! Delicious and sweet!
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I orderd 5 donuts along with a coffee, juice and donut holes. When getting getting home ( didnt check there because dog was in front seat) I didn't receive the two donuts but was charged for them. I called and was told they couldn't ( wouldn't) refund me for the two they didn't give me. But I could drive back up there (on icey roads) or the next time I came in they would give me two "extra" donuts and only asked for my name. However, I have no intention in returning. The prices were not listed anywhere (drive thru) , the girl at the register seemed annoyed to be working, took a while answering the window ( completely dead inside) and the coffee was cold at 9am. Not to mention I was charged for a large, never asked what size i wanted but was actually cut me off to say ( not ask) "you don't want cream or sugar, just want it balck". I said okay, out of shock, little confused ( not having my coffee yet) and she seemed so put off to add it that i didn't want to deal with it.I know all of these thing may seem small, but this is the 3rd time my family and I have had a bad experience.First time I had two extra charges. I called them a few days later (middle of moving) and was told I was wrong and reading the recipe wrong, and the girl on the phone kept telling me I ordered 8 donuts even though I ordred 6.The second time my husband received the wrong donuts and cold coffee.These experience were spread out over about 6 months at different times of the day.I don't expect them to be and am awake they "don't claim to be a perfect shop", which is their answer for all negitive reviews.Yes, everyone messes up but that doesn't mean a business doesn't have to take responsibility for their mistakes or not try. I have to work hard for the money spend and dont think my expectations are to much. I expect constitent quality ( not hard donuts, cold coffee or same types of donuts but some tiny with tons of iceing and some larger with little icieng), to receive what I order, menu displayed in a location visible even in drive thru, and not talked to like I'm annying them for wanting donuts. Oh, and also, MY MONEY BACK WHEN I PAY FOR THINGS THAT I DO NOT RECEIVE.
In the past year I have lived here, I've been here countless times. I first went because the signage and building were cute and MCM. I went back for 2 reasons.1. Their donuts are better than anyone else's. Including every other daylight I've tried!2. Every person who has served me here, has been kind, caring, and humble.I would go back just to be treated well, but I'll recommend to everyone because their product is made well, with quality ingredients. They are not your "average" daylight donut, they knock it out of the part every time!I highly recommend their sausage rolls, old fashioned, and maple bacon donuts! ?
The best donut shop in Tulsa! Light, fluffy cake donuts, yeasty, not-too-sweet raised donuts, and delicious flavors.
Cold sausage rolls and tiny dense glazed donut. It’s like they didn’t let the donuts rise long enough.
Drove across town for these guys here. Plus they have drive thru. Dont want to get here to late.