This isn’t the first time I have experience this, but I gave them another go and they were exactly the same. The drive thru person couldn’t sound more cold, disconnected and bothered. These people never honor coupons. This time like many times, they are out of spicy tenders. So I order the regular tenders and they looked shriveled up and the biscuit was 1/3 the size of a regular biscuit. I know this can’t be the norm because everything is regular size at the Garnet location. I am not bothering with the Admiral and Sheridan Location again.
0 stars without hesitation. I’m not a fan of reviewing any place of business low stars, but I can’t help it with this one. I pull and notice no cars in drive thru or parking lot. Not always a bad thing. However I go inside, start to order and barely can hear the cashier from all the mumbling. Only 2 people in the entire restaurant, although I barely saw the cook. I ordered at the front and she had to go to the window register to put in the order and come back for the second part of my order. All the chicken was already cooked and sitting under the light for no telling how long. She never even gave us options for spicy or mild. I asked what sides did they have and she looked back at the menu like I wasn’t trying to find them on the same menu!I finally get my food and ask where the cups for the drinks are and she said my “combo” doesn’t come with a drink. So I show her on the same menu that it says large drink, which she then replies “I gave you the $5.99 meal.” (Which is not what I requested) didn’t matter about the cup anyways because there is no refills using their machine. Also, half of the restaurant was closed off due to “upgrades or maintenance” and the other half was filthy. The seats are torn and dirty, the tables didn’t seem to know what soap and water was, and surprise surprise the bathrooms are open to the public. Apparently, they aren’t open to customers either as my employee had to run to Arbys for the restroom. Needless to say we didn’t stay and eat the lukewarm food but left and definitely not coming back.Do not go to this restaurant!!! I’m saving you a headache.
This isn't my first bad experience here, just my first bad review. Today my husband went to the drive thru. He stated the order clearly and the person said "whaatt" then he repeated it and then she said "okay pull up to the window." So he gets to the window, and she says "what was your order?" ?♀️.. He repeated it again, and there were some more issues, but the most notable is when she said "we only have spicy" which is what he already asked for 3 times ?. After the line got clogged up another employee (manager?) came to try and resolve the situation. She offered a free sandwich and while my busband was checking the order she asked if everything was good, but our $2 gravy was missing. There was already a gravy discussion at the window ordering stage since they rang it up as white rather than brown. Soooo then he gets home and the biscuits were missing (my favorite ) and this is the 3rd time they left them out despite the heavy emphasis we put on biscuits while ordering. Also, the chicken sandwich was pink in the middle... Otherwise, the food was pretty good despite the fact that we've only found 1 piece of somewhat spicy chicken after eating 5. The last thing, I know it's not their fault, but I want to warn y'all that every time we go here there are homeless people and addicts that roam around the cars in the drive thru. It's extremely uncomfortable.
I got the 3pc chicken tenders meal. We dined in. The tables and seats could use a good scrubbing. My chicken tenders were GREAT. Now no matter where I go eat I will always need at least one refill of my beverage. Guess what? This place here is NO free refills. I paid over $20 and they couldn't give me ONE refill. Lame.
It was expensive and the sides seemed small. The okra was garbage; how did they get it stale AND soggy??? There was a woman...standing outside the drive through window who looked like she was waiting for me to leave to use the bathroom between the bushes and the building. Honestly, really good chicken tho.
The food has been fresh every time. I haven't gotten bad bowel movements or acid indigestion from cross-contamination or anything else. That's how it's supposed to be done. Keep it up thank you
Went there the other night and ordered 3 Texas tender combo meals got home and only got 3 chicken legs 2 small mashed potatoes and rude employees will not be coming back I will go to kfc
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I ordered the same thing that my dad always orders three-piece dark chicken comes with a biscuit the lady tried to tell me that the biscuit is a dollar extra and it doesn't come with that and me and my dad has any eaten Church's Chicken for the longest time my dad has passed away so I always get the same thing he got I love it when people try to lie
I wanted a bucket of chicken for new years. After i ordered it they told me they took cash only. I didn't have cash so wasn't able to get it. Went to FFC. And got my new years bucket of chicken.