3:00 in the afternoon. with only three tables when we arrived and it took us an hour and 15 minutesl for our lunch We did not get all of our order. It might have been faster if the waitress had spent less time flirting with the cook and talking with the waitress that was leaving. We got there about 15 minutes before shift change so the cook just talked with the waitress until the next cook arrived 15 minutes later. The waitress gave us a 15 % discount since we didn't get all our order. Poor, poor service.
They were short staffed, but my meal still arrived very quickly. I'm not sure why they were able to make a better meal than most Denny's I've ever to, but they did a great job! My omelet was amazing, as was the service!
Food was good but not so much the service. They're short-handed, like most places, but I got the feeling our waitress flat out forgot she had customers. My husband had to go find her to get the check after waiting 10 minutes after we finished eating. I don't think she came around for 20 minutes before he went to get her.
I know what you are thinking, who would give 5 stars to a Denny’s?! Well let me tell you, we’ve eaten at this one in Shawnee many times and the food is always cooked fresh and tastes delicious. My wife always gets the Pancakes with eggs, hash browns and bacon. Todays meal was exceptional, the cinnamon pancakes were perfect and had some nice caramelized crispiness. They give military discounts and the manager has been there a long time and he runs a tight ship. If you’re traveling through Shawnee and are trying to decide where to stop to eat go here. They also have much more on the menu than breakfast and have never been disappointed.
Don’t waste your time. I ordered the new “Never Ending Breakfast.” I waited 45 minutes and never got any food and the place was not even close to being busy. They should have been named the “Never Beginning Breakfast.” I finally just left. I wasn’t the only one that was waiting forever and I wasn’t the only one that ended up leaving. Three ladies sitting next to me had waited about 20 minutes when the waitress came out and told them that they were out of nachos. How can a restaurant be out of nachos? We’re talking chips and cheese! Those ladies left also. I felt sorry for the waitresses. They were having to apologize to everybody. Whoever owns the restaurant either has no clue how to run a successful business or doesn’t care. It’s ridiculous!
The Shawnee Denny's located at 4903 N Harrison St. Shawnee OK 74801 is indeed a disgrace to the Denny's franchise! We were aware of the short staff there. No worries...we don't mind waiting for great food. After an hour and a half wait we received wrong plates.Unfortunately, by the time I got my eggs, everything else was cold.. I spoke with the Very Rude store manager (who didn't even apologize!) He waved his hand as if to dismiss me!! Not professional and certainly not indicative of the Denny's glorious reputation!!!Thanks for allowing me to give my opinion!Gail Godwin
Excellent service! I was very impressed by the friendly and polite staff! The person who took my order was smiling and made me feel comfortable as a customer! And the food was great, ? HOT and plenty to eat! I hope to be going back soon despite the "staffing shortage situation" as indicated by the sign as you enter. Just be prepared to be patient!
On arrival it was super packed - Sunday afternoon, to be expected- right off the host let us know it would be a wait for us to get food but could go ahead and get us a seat - the waitress was amazing! She came and got our drinks and order very quickly and apologized that there would be a wait - we told her it was fine that we understood- she continued to check on us and refill drinks while we waited - it was about 45 min wait for our food but worth it - everything came out correctly and hot - very happy with the service even though there was a wait - great job !
Prices reflect the change in our economy but it is a nice restaurant with an excellent choice of entrees, please have patience until people begin going back to work, I believe they need more staff, but the nice lady who took our order and brought our 5 different meals remained calm and pleasant the entire time. Thank you Denny's staff, we appreciate you.
Starving to death. Saw a Denny's and knew I had been saved! One Lumberjack slam later, life was good again! With a very limited staff I received fantastic service, lots of coffee refills and great food!