Went for 4 interviews and still got the run around on getting the job. They told me to keep coming back to talk to someone who never is there whenever we plan the time ahead so not sure why they didn't show up. Half of the interviews was at the store over the phone. For a place that needs help so badly they don't hire people who want to work and/or is qualified for the position they applied to.
Why do so many people put down Arby's? It's better than burgers! And this one is better than usual.
It's an Arby's. The service was fast and friendly, and the food was hot and tasty. Can't get much better than that.
We will not be returning to this location. 2 weeks ago I wanted to redeem my birthday deal which was if I buy a sandwich I would get a small curly fry and a shake for free. They said the shake machine was down and the only substitute they offered me was a free drink. I didn't need a drink, I wanted the shake. We left. The following week I was running errands and decided to stop in and grab some lunch. I ALWAYS ask "Can I get the curly fries cooked fresh please?" Now let me set the scene. I walk in and there's nobody at the counter or in sight. Near the drink machine a manager is on break stuffing her face. I see someone's middle section behind the food prep area walk by. There are no other customers inside or in the drive thru. I have stood at the counter unacknowledged for about 3 minutes when finally a girl pops around the corner to take my order. I ordered and asked for fresh fries and she said yes okay. She takes my money and proceeds to go scoop me up some fries that are under the "warming" light like I can't see her. By then the eating manager is in the kitchen fussing about too much sauce on something. As she walked back to the lobby with more food to eat, I asked "Are you a manager?" to which she replied "I'm off the clock right now." and sat back down. I saw a guy coming towards me with a sack and I told him I needed to see a manager. The girl pops out and tries to tell me that she just pulled those fries and remember I was at the counter for at least 3 minutes before she took my order, never seeing her and the fryers all said "Idle" on the electronic displays. I told the manager who came out what happened and got a refund and left.
It's ok. The drive thru will mess your truck up if it's a big one.
Got our food and drove across town to get home. Opened my club wrap and it was just a bunch of loose undercooked bacon and lettuce with a tortilla. There was no "wrap" until I made it myself. Won't be going back to the Kickapoo location. Doesn't matter how good the physical restaurant looks if you have incompetent people behind the counter!
I love Arby's and the one on kickapoo is Nice after remodel. But the drive thru is horrible. It has a curb on one side and a red railing on the other. Ment for small cars, I drive a 2500 and the curb scratch my tires so much to avoid hitting the railing. Please fix the drivethru.
Girl in the drive thru with glasses seemed annoyed that she had to deal with customers rather than being able to sit there on her phone, that she had at the register. Pretty shiity attitude tbh. Not going back.
I ordered a Beef and Cheddar. I got the beef, the cheddar was all over the wrapper. None on the Beef! I'm not impressed!
The inside remodel was a great idea. Group seating available. They are struggling with the labor shortage but were very friendly and helpful during our last visit.