Challengers of Oklahoma came in tonight to eat various of food. Great food and selections to eat. Very comfortable cool setting to eat, drink & laugh. Definitely coming back.
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Food and Service was great!!!
Our server Katelyn was A RAY OF SUNSHINE!Pro Tip: ASK FOR KATELYN! She's a joy and will up sell you to all the best menu hacks & eats. The food was HOT honey so know the kitchen staff was also on point so BRAVO! Katelyn smiled the ENTIRE time she assisted our party of 4 PLUS THE ENTIRE FLOOR. 8 tables & 21+ guests in total ALONE with ONE kitchen runner assisting her while the ENTIRE "MANAGEMENT" TEAM sat and had a 30 plus minute meeting in the bar area (They were sitting there when we arrived AND when we left ?). They were the LOUDEST PEOPLE in the building and could frequently be heard laughing and talking while we had lunch. NOT ONCE did any of them get up to assist with the floor. There were no checks to flow of traffic or of customer satisfaction. They literally sat in the bar and had a meeting that would have been better suited to BEFORE store open or during OFF PEAK hours. Katelyn and the kitchen server handled what they did like real bosses! As a restaurant owner, corporate executive and just an everyday customer this was a DISAPPOINTING show from management. Management is the heart of the business. This maybe why there is a current 3.8 star rating. This is also why we are so short staffed in the industry. When management would rather sit and have a party meeting during peak hours while the staff is hit during a rush this is the problem. Shows a real lack of teamwork, leadership and service to the guest. The 2 stars today are due to the VISIBLE MANAGEMENT team doing absolutely nothing to assist the guest nor staff as they had THE BEST TIME during the management meeting in the middle of a lunch rush.
Great experienceThey are woefully understaffed, like almost everyone in this day and age. We were told there was a 30 minute wait, but there were a bunch of empty tables. We’ve seen this enough to know what’s happening. The wait wasn’t quite 30 minutes. When we were seated, the waiter took our order, it was delivered to our table in a very timely manner, and accurately. He gave us just the right amount of attention, not checking on us annoyingly too often, but never had to wait too long either. Just right. The beer was cold, burgers and fries warm. I opted for the garlic Parmesan fries, and the garlic was very heavy, just how I like it. Now maybe my wife will stop asking for a kiss.
We always love our trips to Red Robin. My veggie burger is always so tasty and my husband's Royal Red Robin was cooked to perfection. The onions rings with the smoky sauce were delicious. Our waiter was attentive and helpful. We will return again. Can't get enough.
We came kinda late for my birthday dinner but it was still very good! The food was hot, the fries are awesome and the drink was perfectly made. We enjoyed it and will be back. Happy Birthday to me!!
slow service, incorrect food came out, never came back for refills, forgot to take our order, out of beers, ice cream machine was broken and ticket was incorrect.
So me and my mom came here for lunch she wasn’t very hungry and just wanted a side of onion rings. I wanted a burger with fries. We tried to order a burger with a side of the onion rings because it was 5 onion rings for $1.49 more with the meal and then a side of fries for $2.99. The waitress wouldn’t let us do it that way because then we would get a discount. Instead we’d have to pay $3 extra for 1 more onion ring. Because it was her side and not mine. Personally as a service worker I have always tried to take care of my customers cause then they’ll take care of you…. Guess I should’ve ordered differently? We just decided not to order any onion rings so I guess they just lost out on that money completely since they couldn’t give us a simple discount. Yes it’s a small amount but honestly it was the principal of it. ??♀️ this Red Robin has gone downhill anyways. They’re almost never open when I try to come during normal business hours ??♀️
The food is really good, but we had to wait almost 30 min to be seated in a nearly empty restaurant. Then it took another 30 minutes to get.