Ordered an iced coffee with half and half and vanilla. The drink I was given is very weak, watered down , and milky with vanilla flavoring. No coffee taste to it all at. Its quite nauseating. I paid $5.15 plus a tip for brown milky water! Disgusting!!
Every time I come here it is always amazing, your staff and the coffee! And just to make it even better the app gives you a free coffee for your birthday! Thank you so much!
The coffee is always good, but I wanted to say that I was having a rough start to my morning and the employee at the drive thru window totally made it better. I wish I knew her name - she was very kind.
The baristas were super kind even though it seems like they were having a rough day today with some maintenance. Thanks very much for all that you do!
Tina was AMAZING!! It’s been a while since we tried scooters. When we arrived a gentleman asked if he could help us with our order and we were not ready because we did not know what to order. Tina hops on the intercom and I asked about the vanilla honey latte. She gave an awesome example of the taste and flavor and her opinion of trying oakmilk to make it not so sweet!!! I absolutely loved it and loved Tina’s enthusiasm! She even asked how I liked it after taking a drink and it was exactly how she described it!! Thank you so much Tina!
Cas, David and Justice are delightful! Thank you royal fam for being part of a greater whole that keeps this world running on yummy coffee and hot everything bagel sandwiches ??????
I hardly noticed the little drive through located in Edmond Rd and Fretz Ave. I was excited to find out it was a coffee shop and was eager to try it. The first thing you notice when ordering at Scooters is the pricing. I found it to be more in line with how coffee should be priced, than other competitors in the area. I ordered an iced coffee. I believe it had caramel in it. I was a little surprised an earlier review stated their order had little coffee and mostly sweetener. My coffees have been loaded with coffee. I didn’t need to pay for shot after shot of espresso to taste the coffee, like I have to at Starbucks. The price of my large iced coffee at Scooters was less than a small iced coffee at Starbucks. The staff was pleasant to deal with. They were fast and made a great cup of iced coffee. To find a place that has honest pricing, as well as pleasant employee interactions are traits that keep long term customers. Great place!
They do not make the coffee per your request. I just wasted money on terrible tasting coffee that I just threw out. ? Will not be back at this location. The cashier/order taker this morning was also lacking customer service skills. Just pay the same amount of $ and go to Starbucks, much better tasting coffee and service.
I went a few times and it was alright and a good substitute for Starbucks. The first few times, the guest service was lovely. However, the past two times, I've driven up when the store was supposed to be open and I recieved no help and no response over the speaker. The first morning of no help everything was open and the lights were on but no one was visible from the windows. The second time, today, I drove up and the person who was manning the window immediately walked to the back. Then I waited for a bit and got no response at the speaker. After a minute or so I just drove away and the person watched me drive away. I get maybe they're short staffed but I'm on my way to work. At the very least they could have apologized for being closed or had a sign up or something instead of just letting me sit in the drivethrough waiting.
Consistently friendly. Both food and service is good. Everything bagel sandwich is really good, as well as their peachy tart smoothie and coffee drinks. They will even give you a pup cup for your pooch if you ask. ?