We go here regularly because my family likes the "bag of burgers." However, a bag of burgers is supposed to have 5 burgers in it, but sometimes we only receive 4. If you order/pay for a bag with cheese you may or may not get cheese. And if you order a bag with no cheese, you may get it anyway. Seems like an easy order, but apparently not.
Braum's is ALWAYS great! I was sure to make the young man who gave me our food know that he was doing a great job, and I appreciated him for that.
Probably my NEW favorite Ice Cream places! I love they are everywhere in OK. Wish they had them in Florida. Could have been a little better first time experience. Walk them to the counter and saw the flavors and asked if I could buy a half gallon of flavor they just said no this is the biggest size you can buy. It would have been a big help if they would have just said all the half gallons are over there in the freezer. Need to work on their customer service interactions, don't be such a robot and have an active listening conversation. But once I got past my first interaction and found all the half gallon containers in the freezer, it was heaven on earth... Everyday for the next 4 days I had to keep going back ?
Ordered two kids meals just now and one regular combo. On one of the kids meals I ordered a milk for my little one. He ended up drinking my water so I took a drink of his milk. I swallowed the first sip and new something was wrong. It was incredibly spoiled milk. I took it to the cashier to let her know. It was So bad that by the time I made it to my car I threw it up in the parking lot. I went back inside to warn them that they needed to throw away whatever I was just served, to which no one seemed too concerned about. If you visit this Braums today and end up sick there is a chance they chose not to throw away whatever they served us.
I love this place. My girlfriend is insistent that we visit everytime we come to Oklahoma. The food is great and the grocery store inside is pretty cool. Good burgers and shakes.
This Braums is horrible, service is terrible and like all Braums the food quality continues to go down.(Except for the one in Eufaula, OK that was is still decent). I went through the drive thru to get a small Reese's mix and waited for 3 minutes for someone to take my order. I was the only one in line. I drove up to the first window and no one, was there. I continued to the second window, where 5-7 employees walked by and didn't stop and help me just looked at me through the glass. They then proceeded to dance with each other by the fry warmer. Finally, I had to knock on the glass and one of them opened it up and apologized for my wait, then proceeded to take my order. I would like to never step foot into another Braums. Your ownership and management teams should drive down to Chic Fi La and ask them what they do, then mirror that, I can have 400 cars in front of me and they still take my order and serve me delicious food in less than 5 minutes.
Never go here on the weekends. They're a lazy, incompetent staff. I ordered 2 sausage biscuits. I received 2 biscuits no sausage! when I called to tell about the mistake, she laughed saying it wasn't the first time this has happened. I would not keep anyone who is repeatedly careless & lazy! Either they don't care or they are to ignorant to see their mistake. In either case it should've been the first and last time to make that mistake. The manager also needs to mature. At least when you pretend to care, make it more believable!
I like Braum’s.Lately though the Braum's closest to me has been lacking (drive-thru) so I tried this location.It’s further for me to drive but worth it!I’ve been back multiple times.French fries are cooked and hot,Bacon cheeseburger was good.Employees were friendly and the outside of the store looks clean.
Me: Orders a number 5, no picklesBraums: Adds extra pickles and forgets bacon. ??Good food, just maybe pay more attention to orders. The waitnin the drive through can get long, but the staff is pleasant.
This store just east of Pennsylvania on NW 164th in Edmond have great dedicated staff who do their jobs well and sell tasty products. Visit this Braums and sample their ice cream.