Ordered 4 of the six piece spicy nuggets with ranch as the sauce. I also requested extra ranch. As I was paying, the worker at the bag of food on the counter. Another worker accidently knocked the bag off of the counter and onto the floor. We were asked to pull up and wait as they made us fresh food. I was patient and not upset at all. I understand that accidents happen. When the brought out our food I thanked the worker and they apologized for the wait. I was satisfied with the service and pulled away. My wife checked the bag before we left the parking lot and noticed that we had sweet and sour sauce instead of ranch. There were only 2 sauces. So even if they had misheard which sauce I requested they still didn't mark that I wanted extra sauce. I parked the car and walked inside to wait in line. The worker inside was polite and apologized for the inconvenience.
I went through the drive through and ordered two $5 biggie bags with dipping sauces, one extra small fry and one extra jr. bacon cheeseburger. They forgot three items and messed up one other! How does that happen! One mistake from time to time is understandable, but four! Honestly this place never gets my order completely right and I should have been letting them know everytime, because today, I nearly lost it on the manager, however, I did stay calm and respectful but I let her know i was upset! I'll be going to a different Wendy's from now on (or may even a different restaurant completely).
I ordered a chive and sour cream baked potatoWhen i got home it was cheese?baked potatoSo talked to mgr and went back next dayWell it was a chive baked potato but looked liked it was cut open and a real mess plus cold on sides of itI will never get a thing from them employees dont check orders? only thing good is a Frosty
Stopped from out of town at 7:00pm ,they were getting ready to close.7:00pm on a Friday night. My sandwich was not good and the fries were probably was the last cooked in the basket.,couldn't even eat the fries. Threw the fries and most of the sandwich away. When in a hurry to close up and get out of there, I still feel like I should get fresh food. I wasted $8.00 and won't be back any time soon....
My sister and I headed to Wendy's a few nights ago and it was about 5 minutes till 10:00 , they close at 10:00.. we called ahead and was able to put our order in and by the time we pulled up just about 10:00 they had our order ready they was very polite and friendly and we really appreciated that they was able to do that for us.. awesome crew..
Food was good but the cashier definitely wasn't overly friendly. I really felt as though we weren't really wanted. ?
Very Rudy person working the drive thru. Didn't give me a fork to eat my salad and chicken nuggets were way under cooked.
Maple ave Zanesville. Extreamly slow service. Outside not lighted up at night time. It apeared that they had alot of bearly trained kinds. It looked like total caous in there were they were working at the drive thru window. No one was wearing masks. No one was hearing hair nets and there hair wasent covered by a hat. I had to scream in the speaker to get the kid to hear my order.I was there on 2/20/2022 around 8 pm. Please fix the problems there or close that location. Clearly that locations concern isnt the customer.Please remedy.Mike
Everything was good except my double burger, the one hamburger patty wasnt cooked all the way. But everything else was real good and hot. The lettuce was nice and crisp.
My final straw with this restaurant was staff yelling profanities at each other. Slow service, served cold food. Won't be back.