Arby's

3330 Maple Ave, Zanesville - 43701
121 reviews
Fast Food
(740) 454-3884

The food choices are delicious but alittle pricey. The cookies are huge and satisfying. I like eating here so much more than your regular burger joint.

Has all of the typical cons of fast food when it comes to quality inconsistencies and service. Food quality is far beyond most fast food restaurants, great shakes too.

Went through around 10:30 and waited 5 minutes without being greeted. I assumed they were closed, but as I went to drive around there were 2 cars waiting by the window. I call first without an answer, call a second time and ask if they are open and the young girl was kinda snippy. I tell her I’m backing up to the window to order, I wait 5 more minutes with no answer. I call back and ask if I can just order over the phone. I finally order and get home and I’m missing fries and got the wrong sandwich.

Went through the drive-thru. It took 2 minutes to be greeted at the speaker. It took 10 to get to the window once I ordered. Once at the window and paid, it took another 5 minutes to get my food. When I got home the food was good but not the best we have had. Everything was made correctly but the fish and chicken were old and not fresh at all. The worker at the window was professional. Overall it was an average experience with this location.

It doesn't matter if you dine in, drive thru or DoorDash this Arby's... you will get great food, great service, and your order 100% right 100% of the time. I wishi could give them more stars!

SLOW, SLOW, SLOW!!! Had to drive up to the window and knock on it because no one took our order after waiting a few minutes at the ordering area, thought had was a one time occurrence, next time took over 20 minutes to get through 4-5 cars in the drive through, food wasn't warm.

They always get my take out order right and are friendly!

Every evening this place is packed wrapped around the building. You figured they would keep enough staff to meet the demand do not. Now their front speaker is broke you have to go around to order the weight has been unbearable tonight. I pulled in the drive-through tonight at 9:40 PM and I just now got my food at 10:03 PM that kind of wait is ridiculous. They need to get new management or something needs to change 20 minutes for food is ridiculous especially when there was only five cars in the line.

I used to go here all the time when I worked at the cable company. But that was at night. If you go during the day, you won't get quality food. I have made the mistake of going during the day twice now and the food was awful. Both times the meat was cold, it was chewy and not edible. Fries were cold and the last time I went I ordered a soda, coke or Pepsi, I don't remember and it was nothing but carbonation. They had to have seen it when they poured it. When we complained they offered me another type of soda instead of fixing the one that was out, when I asked how long it would take them to change the syrup they told me 30 minutes. I worked in fast food, it doesn't take but a couple minutes. No one wanted to be bothered to do it. I used to love this Arby's, but I have stopped going, so did my parents, they loved it too. But more than one bad experience leaves a bad taste in your mouth. Won't go back.

Very slow,had a online order and could not go in.Had to go through the drive thru which was busy