They only have 1 server working and I was respectful of that. But my food came out ice cold and my child’s grilled cheese was burnt toast with cheese slapped on top. When the server finally got back around to me, I asked it to be removed from my bill. I then hear the manager and servers loudly talking poorly about me and my husband in the kitchen. Worst service ever and I’ll never be back. Don’t waste your time or money— you’re better off at a Taco Bell.
The restaurant was busy which is usual for this location. They had to put tables together for us. Which was ok. What gives them the 1 Star is the fact that when they are plating food they are stacking plated food on top of other customers plated food on the hot table. Waitresses go in grab the plates of the top retrieve their customers meal on the bottom and serve it. I will not eat some where that plates sit on top of your cooked meal. For a 75 dollar meal you would think they would not set other plates on top of food to be served.
They had booths available but I was told they were short handed that it was a 15 minutes wait. I left 25-30 minutes later tired of waiting. One of the boys behind register was playing on his phone stated that he was getting off in fifteen minutes.He didn't seem to busy to me. He could have seated me. I could of sipped a beverage while waiting.
All our meals were good. The help that was there worked very hard to accommodate the customers. There just wasn't enough help. Not management's fault they certainly would like to hire. Maybe things like the new fad of writing on the receipt no tip blame Bidon are causing people not to apply at restaurants. Maybe the people who do this don't realize that waitresses don't make their income from the restaurants, they make their income from tips. Or more than likely they just don't care. What a low way to save a buck. Waitresses are trying to support family's, pay for college, be a part of the economy. Who in their right mind wants to work for nothing. So the next time you have to wait a long time to be seated or to get your food remember how you tiped last time you were out. Maybe you are the reason you are waiting so long
Sadly,Bob Evans is not even a shadow of it's former self, portions are smaller and not nearly as good as it was when the old man was still alive. Bob Evans heyday was the '70s and '80s,sad but those days are long gone. If you're in Wooster,go to the one by 30+Madison and NOT the one up by Walmart,that one is horrible
We ate at the Bob Evans in Wooster. Our server Aubrey did a good job. Our food was good, but 42 minutes is too long to wait. They weren't even very busy. The Massillon restaurant is just as bad.
Honestly not trying to be a Karen but they told us carry out only has 45 minute wait but yet I've been standing for an hour with a whole bunch of others looking at an almost empty dining room. I'm sorry but that's very upsetting I wouldn't mind waiting but please seat me and get me a drink and tell me it'll be a hour not 30 min I would been much more satisfied
Visited today 01-22-22 .. Hostess was extremely rude, had short red hair and a head band on. We turned around and walked out because her attitude was horrible.
Food came out cold on sausage and shredded home fries. Eggs were warm but everything else was luke warm at best. The sausage did not taste like normal Bob Evans sausage and I kept thinking they were knock off version. I was very disappointed with the food but didn't complain because server was nice and could tell was slammed.
Best food we've gotten at Bob Evans in quite some time.Service was great as well. We'll most definatly will be back when we're in the area.!