McDonald's

36390 Euclid Ave, Willoughby - 44094
125 reviews
Fast Food Burgers Coffee & Tea
(440) 942-7792

I haven’t been to a McDonalds in years but recently decided to got back on the horse and do my patriotic duty as an American.Years ago I remember the inside was always dark and dirty and the staff was rude and uninviting. But that has completely changed. It’s bright and clean now and the workers greet you with smiles and they provide great customer service. The atmosphere has completely changed for the better. I will report back on my health in a few months with my newfound fast food habit now that it’s actually a nice experience to go there.

Make sure to check your food because you are probably missing something and be ready for not great customer service. No one greets you or says anything at the window most times. Giving 3/5 stars because sometimes they’ll surprise me and everything is in the bag.

Hard to beat their fries, if you haven't been to McDonald's yet, let me be the first to welcome you to Earth.

The worst McDonalds i have been to, have stopped numerous times and each time something was forgot on my order, food was horrible and the sauce for the chicken nuggets was wrong. These kids are ruining this location!!!

The person taking my order and money was very rude didn't say the amount didn't say thank you or have a nice day but I did get a chance to tell the manager at the next window, they were super sweet and said they would talk to them. Food was as I ordered and fast

It's 26 degrees with mountains of shoveled snow. The store closes in less than an hour. And I just purchased a piping hot cup of coffee. It may not seem like a lot but compared to the many times I've had cool, it means a lot. The little things in life.

Usually I’m not the one to complain, but this is how I opened my sandwich this morning to this!!! I always End always having to wait a very long time at window 2 for my change, they rush me at the order. Used my rewards coupon a couple times and still always manage to pay for an extra hash brown that I dont receive.. #dobetter #imsorry

My fish sandwich was the best. Friendly staff fast service.

My family went for on food Christmas Eve didn't get all the food the food we did get was ice cold and when all the food wasn't there and everything was cold by the way they get back in line and then they tell them they where closed after waiting a total 40 min for food then call the manager and she didn't want to give her name like they can't figure it out smh just rude customer service still never got food or money back what is the world coming to.

They put my drink in the bag and it spilled inside the bag and got all over my food. I've never experienced such bad service as this place. Go to anywhere else but here. Disgusting how these people treat other people.