I never bother writing negative reviews but today was the exception. Three in a half years ago, this restaurant (Westerville location) was a 5-star location, but over the years, the quality of the food has dropped dramatically; to the point that is now like playing Russian food roulette - what will be terribly bad/wrong this time! As a loyal patron I kept sponsoring this location and got to know some of their great waiters and waitresses and felt it was "our” local place to eat Mexican food. Over the years, the service and specially the food quality keeps dropping and the prices keep creeping up, higher and higher! To the point that it has become a very expensive average Mexican food rest. But it was my choice, since it’s the only Mexican Rest nearby. Today, was the day I felt robbed and was outraged by what they were pulling off - this was the last straw that broke the camels back, which turned into a very unfortunate argument between the manager (owner's daughter and I). I have occasionally and discreetly complained when the food comes out cold, very salty and/or smothered in fat; or the Salsa is bland or salty. But, unfortunately nowadays, at this rest, this is now more of the norm than the exception. I also, have returned the overpriced "flan" when overcooked or not mix well and it looks and taste like a sweet egg omelet. Today, was the day! I ordered one of the best chicken dishes they used to serve, a full marinated and grilled chicken breast dinner... and to my surprise, not only has the price gone up, considerably, but the chicken breast portion has been reduced from two half butterfly breasts to half a breast sliced into 3 tiny slices, overcooked and only served two paper thin slices of the three sliced half breast, overcooked, tough and dry! I was insulted by the chicken portion (it looked more like 2 slices of a very thin fish fillet). I got upset and I told the manager of how in my opinion, this was "highway robbery"! She was greatly offended by the term and immediately turned it into her (the manager) telling me: “let me tell you what I think of you!” response. Our discussion quickly escalated and deescalated and quicky was turned into the complaints she had against me for complaining and returning inedible food servings, (i.e., cold, very salty and/or very greasy). But her biggest complaint against me was not liking their "omelet like" flans and having to throw them away! After three years of being a loyal customer, and highly recommending it, I was asked, why do we keep coming back? Today, I no longer recommend this overpriced, Russian roulette food rest - what food will be terribly bad this time. You turned against on a loyal patron! Moral of this review, pay their high prices, get ripped off but do not complain if the food is bad!
The food and the service was great. You get plenty of food and there is a large selection different combo's on their menu.
First time at this location, but been to this restaurant before and the food, service and atmosphere is always great. Was a little warm in there but that's my only complaint. ☆☆☆☆☆
My husband and I went there for an early dinner on a Wednesday. The restaurant was clean, warm, and well organized. The staff were very friendly and attentive! We ordered pozole, chorizo tacos, fish tacos, and a beer. Everything was delicious! The price was reasonable. Our meal was less than $40 pre tax. Highly recommended! Will definitely go back again soon!
We loved this place! The atmosphere was clean, cozy and well decorated. It wasn’t overly crowded and we were able to choose our own booth/seat. The menu is large and there is an extensive drink menu. Warm chips and salsa were served right away and they kept replenishing the supply for the table - Greta service! The skinny margarita was very strong and delicious! The vegetable fajitas were also super fresh and yummy. We will definitely be going back!
The food is always good. Pricing was a bit of a surprise. The fajitas i always get, which were $12 at one time (a while back) that had gone up to $15, are now $20... for one person! You can't beat the service, how quickly you're served, or quality of food though.
Absolutely amazing food and wonderful, friendly service every time I've been here.
Steak fajitas consist of a minimal amount of steak shavings, a spoonful of rice and beans, and no tortilla shells.
We came in from out of town. We enjoyed the food and the atmosphere was relaxing.
Great food, service and without a doubt Margaritas!