The employees had a very welcoming personality. When you have that kind of atmosphere in a fast food establishment you don't mind going back or spreading the news on how good they treated you.
Last visit to Wendy was absolutely disgusting..the fries were old and cold the hamburger was bloody and sour.. the coke was fine this is the second time I have wasted money on a quick weekend meal.. both. Had to be thrown away..I called ask for the Manager they laughed and said they didn’t have one…I believe that..until the Cincinnati Dayton RD Wendy please avoid for your personal safety..
All the Wendys ladies are so kind and the food is always delicious. Even on days they seem to be short staffed. Service from order to delivery is quick and within reason. Favorite spot for lunch to get away from the office.
They didn't hear our order correctly but the front lady took care of things till we were happy.
We are a family of lifelong restaurant workers. As we were driving through Cincinnati, we stopped for a quick lunch and Vicki helped us. The food was great but her service was like nothing we had ever experienced at any restaurant in our lives. We felt like we were visiting a family member with her welcoming service. Thank you Vicki and the rest of the crew working that day.
The cashier Vicky is delightful! My husband and I came in to eat one afternoon to use a few coupons. We ordered two Baconators, two large fries, two drinks, and Spicy Nuggets with some sauces on the side. Vicky made sure to ring-in everything correctly with our discounts. While there were no guests in line, she kept herself busy the entire time by cleaning and wiping things down. She was even going around the restaurant checking on each guest, making sure their food tasted good! Like in a real sit-down restaurant.
Fantastic visit after a failed attempt from Chipotle. Wendy's got my order 100% correct and the food was fresh and hot. I would definitely go bad to this Wendy's.
I normally do not review fast food places..much less give a glowing review. But this particular Wendy's took me by surprise. The food was both hot and fresh...and delicious. I do not eat fast food often. So when the employees took pride in what they did and were extremely friendly I committed to writing a review. I was greeted twice to check my satisfaction of the food and my experience. I would def recommend.
To some degree, this location has it’s issues. You will at times sit in the drive thru for a while, but most of the time the food is hot and tastes great. The staff tends to be friendly.
Went through drive thru this afternoon. AJ and Willie in the drive through were a breath of fresh air. So pleasant and happy. What a pleasant experience!!