The Original Pancake House

9403 Civic Centre Blvd, West Chester - 45069
336 reviews
Breakfast
(513) 759-4300

This location is NOTHING like the original in Montgomery. The menu is completely different, they had no crayons or children’s menu, the server was TERRIBLE and clearly was uninterested in pulling herself together to see that we had 3 kids under the age of 5 who had been waiting an hour for the table. She kept cutting me off, walking away, wouldn’t let me order. It was so bad that we ended up leaving before we even ordered. Do yourself a favor and drive 15 more minutes for the actual pancake house.

The day after a wedding, we tried to get breakfast at this location for a group of about 15. The staff seemed put out at the prospect of having us all come in at once, and rudely told us the wait would be 1 hour. We tried to make it easier on them by offering to split us up at separate tables, but they once again rudely told us the wait was still 1 hour. We left and went somewhere else.

Dry long wait, waited 45 mins to be seated. After we were seated we waited a while to order, and waited another 35 min to get the food. We spent 2 and half hours there, and 20 minutes actually eating. The food was good though just hated the fact we had to wait so long.

It’s good place for breakfast, but due to shortage of people need to wait for an hour for a table, but believe it’s worth waiting :).

Love this place! We ordered the Eggs Benedict and the Eggs Michael. Both orders were exceptionally delicious!! The next time we'll try the delicious looking creapes or the scrumptious looking pancakes. They have a great variety! Our waitress was very accommodating and so very friendly! We highly recommend this delicious place!

Best server ever. Cook was okay. Food is all good, but if you are used to eating eggs and sausage with your pancakes, you're going to pay extra. Spent $125 before tip with my wife and five children.

Awesome, it’s such a breath of fresh air to visit an establishment and be greeted with a smile, and really feel welcomed. I am a little extra usually when it comes to tweaking menu options, but my waitress Cheri explained and hooked it up for me! Awesome food and the best part, all their syrups are freshly made on location, Cheri chose this tropical citrus syrup for me and hmmmm!! Like the hot sauce slogan “ I put that sh*t on everything! “

I went to this restaurant for the first time despite having seen it for years. I have to say I was not super impressed. The food was pricey, and although good, you can get so much more for your money at other restaurants. Restaurants. We tried the pigs in a blanket which was sausage links wrapped in pancakes, and the waitress recommended the almond crested French toast with a side of bacon. Not until we got the bill. Bill, did we realize that the bacon did not come with the French toast? It was an extra $5 for three pieces of bacon. Ridiculous!

Sunday at lunch we had a bit of a wait BUT (I don't say this lightly,) it WAS worth the wait. The Bacon Cheese omelette was full of bacon. Delicious. The pumpkin pancakes were so good. and I typically don't like pancakes. Definitely coming back.

My suggestion would be to improve the menu in terms of layout etc. Do example I got the vegetarian omelette and it was great. They don't have the detailed description though on the menu with the details about what exactly will be in the vegetables omelet. I'm not that picky personally but the information should be on the menu. You are just slowing things down when people have to ask questions and then the server may or may not know. I/we already had to wait quite some time to be seated. The owner/manager should get to work on this shortcoming immediately.