Bonefish Grill

7710 Voice of America Centre Dr, West Chester - 45069
208 reviews
Seafood
(513) 755-2303

This was just very sub par. I got the rainbow trout, mashed potatoes, Mac and cheese, and a side salad. I threw my side salad away I didn’t realize it came with their weird vinaigrette and pine nuts on it. My fish is way dry and over cooked and cold it just wasn’t good.

Came here with my husband because I had a gift card and we had a great time. We had the pineapple martini and a smoked old fashioned and they were both amazing! Our server Colin was very friendly and had great recommendations. Thank you bonefish for a great date night

This was the most awful experience I have had in a long time. It took them 15 minutes to greet our table. Our drinks took forever to get to the table. My coffee was lukewarm and old. I was never offered a refill. Three tables that came in after us received their entrees before us. We waited over an hour for our entrees and the food came out incorrectly. I ordered a filet medium rare Oscar style and it came out medium with no Oscar style. It was also charred black on the outside. The asparagus was so hard and undercooked I could not eat it. The crab served as part of the Oscar style came out after the fact and it was gross like it came out of a cheap can of crab meat that was years old. Our appetizer plates and empty drinks were never prebussed off the table. Our server forgot about our to go order until we reminded him. The Seabass was advertised on the menu as 7 oz and we were served a portion that was 5 oz at the most. The manager never stopped by our table to ask how our experience was. We were never offered dessert. There was never even an apology for any of these issues like all of this was acceptable when it clearly is not ok. We were treated like an inconvenience the entire time. There is obviously a problem with the management at this location. The server to the table next to us even answered her cellphone in the dining room. We will never return to this place again. What a disappointment and waste of money. Our server’s name was Collin. He was horrible and not attentive in the slightest. Thanks for ruining our date night out. If anyone is thinking about dining at this location I would recommend going elsewhere. You can get better food and service at IHOP or Applebee’s.

After an interesting day on the road, I decided to treat myself and dine at Bonefish Grill. For a franchise establishment, they offer a reasonable wine by glass selection. I chose a Super Tuscan to go with my filet. Supporting the filet was garlic mashed potatoes, green beans and macaroni and cheese. They do a wonderful macaroni and cheese using the cavatappi noodle. That noodle really holds the cheese. The beans were crisp and not wilted. Finishing things off with warm chocolate chip cookies. Yummy!! Service was polite and timely. Need to reset after 'a day'....this is a spot

Excellent food! Shannon, our server, was perfect!

The Bonefish Grill comes very close to 5 stars. The restaurant was clean, the hostess was very polite, and were albe to get a table quickly with no reservations. The dining is casual or dressy and the soft rock music was not a distraction. The bathroom was pretty clean, but not as well maintained as I would have expected for the price of the meals. Our server, Blake, was very attentive but not hovering our table. The starter chibata bread was perfectly crisp on the outside but not too crisp and a tender inside; it paired well with the oil and herb blend. That had to be the best blend I have had in a long time. My husband had a margarita, which he said was very good. I had water. The filet was 7 oz but looked so much smaller, especially with the shrimp and scallops on top. It is difficult to believe that as a "special" that was $33. The scoop of whipped mashed potatoes was delicious despite appearing to have been scooped from the school cafeteria and being the size of about two table spoons. That was the "charged extra for premium side" size. Luckily, the asparagus, no added charge, was large enough to not make my plate look ridiculous for being charged $38. My husband's Mahi Mahi was dwarfed by his premium side of Mac and cheese with bacon straps on top, which could have been a meal in itself. Regardless, the food and service was great-tasting, just go knowing you are paying a lot for a little. It did leave room for dessert. I had the key lime cake, a spin on the pie with key lime filling in a triple layer cake, certainly a dessert for two. My husband enjoyed his macadamia nut brownie, which was a normal dessert portion with ice cream and raspberry sauce.

I placed a online take-out order all my items were in my bag. Excellent Customer service upon arrival food was ready for pick up fresh and hot. I ordered the dynamite salmon, The Rockefeller butterfish, mussels Josephine, salad add shrimp and a slice of Key lime cake. My food was very well prepared flavor was on point Keep up the so wonderful job thanks for a awesome experience.

The drinks were delicious….. but, the shrimp here was tough and cold! I was shocked I go to many Bonefish Grill and this was the worst. Everyone knows this is about the best is the shrimp ? not here.

The staff is extremely friendly! The Strawberry lemonade was great. I came here for a casual business meeting with a co-worker. I kept joking around about what would Chef Ramsey think about this place. Just kidding around. However I ordered the Trout and my co-worker ordered the calamari. We also had the little crab dip appetizer. When I tell you halfway through the fish I got so dizzy and sick I thought I was tripping. The mashed potatoes was sitting in a little puddle of water green beans damn near raw. I look over at her Calamari it was stiff as h-ll. All I could think about was kitchen nightmares. A+ for the service the server knew it was bad and took it off the table she’s probably tired of taking sh.t back to the kitchen ?? whoever is the head cook don’t know what good food is. I bet our whole order was frozen food stored next to whatever! Then today my co-worker is so sick she can’t even get out the bed! Also for a restaurant that holds such high standards switch out the employees dingy servers coats. The atmosphere is nice but the cook is TRASH!!!!! I’m sure you’ve heard this. We basically ordered diarrhea, with a side of headache and a scoop of dizziness. And trust me I’ve eaten at the finest restaurants!

I've been twice in this restaurant, and when you read the menu, the food sounds amazing, but it's kind of disappointing when you taste it.The waiters are very nice, and actually, they changed my dish because the rice was not cooked.It has potential but they have to work more in the kitchen.