I placed an ordered online through the app this evening as I often do. As I was tracking my order it stated that my order was complete but I had not received it. I called the store to see why my order wasn’t delivered. They said they delivered it to my neighbor because the system glitched. Initially there was no offer to resolve the issue. I was told that I could get a discount to have my order remade. At this point I told them that was unacceptable. I order from this location weekly and I’ve never had any issues with my address or any deliveries) I spoke with the manger and after much hesitation he offered to resend my order but I was to pay the delivery charge. Then he said I didn’t have to pay the deliver charge? Regardless I just wanted my order so I could feed my kiddos dinner. I happily accepted that resolution and he said it would be approx 35-45 mins that was at 5:35 pm. At 7:00 pm my order still had not arrived so I proceeded to call the store once again. I explained my situation and was told I would have my order in 10 minutes. My order finally arrived at 7:30 pm. I highly doubt that my order would have ever came if I didn’t call the second time. It didn’t seem to be a priority in any sense. I’m highly disappointed in the customer service and lack of empathy from the store manager Matt. I understand that it’s not his fault there was an issue with my order but as the manager it’s his job to make sure it gets resolved and I feel he handled this situation very poorly.
Pretty good pizza.I get the thin crust well done(you can specify) and it's cooked right.
I enjoyed my barbecue chicken pizza. Yummy
Amazing food , pizza was delicious and fresh.
90,000 ppp loan while having literally it's best year ever. God bless America. No bonuses for employees for risking they're own safety to continue bringing the money in. Thank you for being a part of our community Dominoes.
I literally have 2 pieces of meat on my philly sandwich and 1 pepper!!! I basically paid for bread!!! Never will I go to dominos again!
The amazing joe, best dominos experience
Domino's always has my back when I'm hungry. For a great price
Best dominoes in Ohio a must visit best place to get food an staff is amazing food is awesome
The best pan pizza?