Steak 'n Shake

2141 S Reynolds Rd, Toledo - 43614
168 reviews
Hamburger Fast Food Burgers
(419) 381-6805

There's no point in ordering ahead of they still tell you to sit in the drive thru for an hour. Food cold, no one will answer a phone or door. You just have to sit in the drive thru. Do not waste you're time or money here

The guys working there were super friendly and the food was fresh and hot. The floors were a little greasy but a good experience nonetheless.

First time to eat there. Burger was excellent. Fries would have been too if they were hot

Food slapped, bathroom was a mess but I didn’t eat in there

I just want to start off by saying I wish I could give more stars! We were traveling from quite a distance away on a cross country move and we pulled up to this place at 9:20 pm, not realizing that the lobby closed at 9 pm. I called the number to ask if they were open and was told that the drive thru was the only part open. When I proceeded to tell them about driving from so far away to my surprise they immediately said “is that you in the uhaul? Come on in!” The entire staff was warm and friendly towards us, the food was fresh and the manager was absolutely fantastic! Thank you so much for being so kind to us! This very easily could have gone the other way but you and your team went above and beyond! :))

This was my first time. Flavor was good. But so much grease, I couldn't eat more than a couple bites. McDonald's doesn't even have that much grease, and I don't eat there at all.

One of my favorite burger chains. Would give five ⭐ but there fries suck now that they took away Cajun and Parmesan topping for them.

Our lunch was jus terrible. Need more people 2 run a restuarant. It took a half hour or more after we walked in the door. Smh!! Food was prepared wrong, hope they get more help soon

Great customer service. Professional and courteous. The employees introduced themselves over the intercom. One cons is that they speak softly I have trouble hearing my total from two different gentlemen.I ordered two royal burger meals large..since the issues with intercoms and how softly they spoke I only received one large meal..so I had to drive around and order the meal again which was ehh okay but not really.The food was fresh I do recommend the royal steak burger it is good ? .. Egg, lettuce, tomato, cheese, bacon

Dennis is extremely rude and tried to refuse giving his name due to knowing I was complaining. Slow service. Mediocre food. Unacceptable service.