I am here right now, and there is nobody behind the counter. There is a sign that says back in 5 minutes but it’s been 15 and I really just wanted a vegan smoothie before I have to go to work
Every single one of our smoothies was made incorrectly today. We waited a long time for them also. There is never bananas in an açai super antioxidant smoothie. Strawberry wild was foamy.
3 stars because the smoothies are good but the customer service definitely needs improvement. I politely asked the girl if she could add a sweetener to my matcha smoothie because it was strong and bitter and she decided to remake it for me, she was polite about it but her coworker (female) made a smart remark at me (Rude!) I was respectful and the comment wasn’t needed. I have every right to get what i paid for. I will continue to go to Jumba just not here, I will not waste my money on rude service again! She told me with attitude “you have to describe what you want” and last time i checked there’s no bitter matcha drink on the menu so they were obviously new.
Horrible customer service. I came to this location on November 4th at around 3 o’clock and when I came I had tried ordering a vanilla blue sky bowl and I had to repeat myself multiple times because the woman working had her AirPod in talking on the phone to her friend while taking my order. After I thought she had finally heard me and I paid I was waiting only to receive the wrong thing as it wasn’t the bowl. When I tried to bring it to her attention that I received the wrong item she told me I needed to be specific and that I never said bowl when I had said it at least twice. She was incredibly rude and then continued to talk on the phone as I walked away frustrated with something I didn’t order because I didn’t want to make it a big deal I just wanted what I ordered
great place. great people. fresh cut grass for your viewing pleasure
I work at the mall and I love how it has a nice selection of healthy choices and really great prices! My go to is the mega mango with daily vitamin and zinc. It helps me power through my day. ♥️
Tasty healthy beverages! Service was fast and friendly!
Quite pleased, drink's were vary good.
Favorite smoothie place love it
Not as good as Tropical Smoothie....