I arrived at Tim Hortons approximately 10:30 a.m. and I seen other patrons in the lobby and the doors were locked I noticed that the patrons inside were black and I am a white person I went back to my car and set there and waited a couple minutes hi then attempted to enter the lobby again doors were locked and there was also a very long line at the drive-thru so I was waiting to try to kill time for my appointment at the VA Clinic across the street I wanted to see what kind of donuts that they had on hand to take her to the Honey Dip glaze so I decided to go and wait in the very long line for the drive-thru I tempted to order my dipped glazed honey and was told sorry we don't have those two available at this moment and I told you I'm in this is why I wanted to come into the lobby so I can see what kind of donuts you have and I can make my decision preferably tahini dip and a cup of coffee so as I got up to the drive-thru window and I handed them my $2 for a Boston cream with chocolate on it I really didn't want to Boston cream with chocolate on it but I ordered it anyways and frustration and while the window was open I hollered out I guess I'm not the right color to come into your lobby and spend time in there and choose to donate that I really wanted and they said we're so sorry sir we only have three people in here and we can't have the lobby open and I told them well evidently I'm not the right color because I seen black people inside your lobby having coffee and donuts how pathetic in frustration and anger I drove off with my Boston cream and did not get my $0.75 change back from my $2 for a dollar twenty-five donut Westside I don't think I'll visit. Tim Hortons again even though I go to the VA across the street my experience there was horrifying oh well I guess that's the way America is now
No one manning the counter. Waited probably 3-4 minutes for anyone to even come out. Tables dirty. Trash overflowing. No music playing inside to give a welcoming feel. No sugar / sweetner / stir stick supplies available to customers except by asking someone who isn't at the counter. Donut I ordered was stale, at least a day old and hard. Owner really should read these reviews and address the problems.
My grilled cheese was terrible. It wasn't cooked long enough. It was very flimsy.
Sad, couldn't get a latte! Only 2 kinds of Timbits not a good start to the day. And this isn't the first time!
Spent an hour sitting by the fireplace at Tim Hortons, had a great time. Very relaxing.
The chicken salad sandwich is soooooo good!!!
It’s Tim Horton’s! The coffee is good and the food is delicious. I was surprised when I had the donuts. 10 times better than any Dunkin’ Donuts I’ve ever been to. Need more Tim Hortons & less Dunkin’ Donuts.
It’s Tim Horton’s! The coffee is good and the food is delicious. I was surprised when I had the donuts. 10 times better than any Dunkin’ Donuts I’ve ever been to. Need more Tim Hortons & less Dunkin’ Donuts.
Asked for well done sausage because they’re sausage is never cooked and the lady with glasses making the food had an attitude and still put soggy sausage on my sandwich I don’t understand why it was so hard to drop a sausage well done I would have waited but they seemed like I was inconveniencing them as I did not want to get sick eating uncooked sausage !
Worst service, worst food. Never ever coming back. Why delete sleeves from drink unless upon request? Why offer a full menu if short staffed? Please do better. Your ruining an entire franchises reputation!