We ate at Applebee’s in Springfield Ohio on Mother’s Day 2022. Our server Brandy was amazing and the food was good. However, the spinach artichoke dip was filled BELOW HALFWAY in the bowl and the bowl of soup was filled about halfway. The manager delivered it to the table and when we asked him about it his reply was we have to cut back on portions because of the cost of everything. I get it… Everything is expensive now. However, I would rather have an honest price for an honest serving them to be charged full price for a half serving. I think that’s very disappointing
I was getting the orange chicken bowl and it was absolutely delicious. I go to order it today and there's only 2 bowls the southwest chicken bowl and the tex bowl. What is going on? I thought the bowls were the big advertised menu items right now there was like 6 of them yesterday now today 2? I don't know don't make a lot of sense to me but definitely changed my dinner plans whether I liked it or not smh
Food came out pretty fast after we ordered and it was good but it took 5 minutes for someone to actually come over and ask how many in our party of 3 we were the only ones at the door they told us it would be about a 10-15 minute wait. They had numerous open tables and we watched some of the employees just standing around. The whole time we were there we only saw maybe 2 tables get cleaned there were about 8 dirty tables the whole time and multiple people waiting to be seated. Our server David Young did a great job and seemed serious about his job.
Good food, good service. All in all, pleasant dinner.
Terrible service within the 2 times I've been there in the last month. This last experience was worse than the first time. Our waitress didn't seem to care, we waited so long for anything we asked for and when we got our food an order was messed up an she argued when we announced our order was wrong. I don't expect the best considering the lack of of employees but this was bad. Hopefully they can step up their game.
We were a party of 7 3 adults and 4 kids. Ordered our drinks and appetizers. Then we asked why it was so dark in our area,(by the table where employees did paper work and where dashers picked up deliveries)told light fixtures were broken. Was not even offered to be moved. Plus one kids meal was delayed by 15 mins after the other 6 meals were received. We paid for our meal. Asked to speak to manager Shianna(?) Who was very rude and said that there wasn't any other place to put us and we would have had to wait another 30 mins. If they knew that the lights were broken why was we put there? She argued with us. She called me a very unprofessional cuss word. We were not very happy when we left.
Quick service for being understaffed. Food was good, drinks were good, staff were friendly. Happy hour at this location for drinks and appetizers is 2-5pm M-F as of 2/24/22.
Sitting here right now. Watching as management eats and gossips why there’s trash all over the floor, our app came out 5 minutes before we got out food, my steak wasn’t cooked correctly the artichoke dip was flavorless , our waitress was nice but you can tell this is one of those stores that management doesn’t care. Actually the manager got his food before I got mine. This place has went under
Laid back, great service, very friendly staff and the food was deliciousand filling. First time I had ever been to Applebee's. Keep up the excellent work
Gross place! Bug in my sons water. When we told the manager all he did was replace the water. Super classy place… if you drop the CL.