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Firstly, I do like Whit's and I like their ice cream. I'm writing this review, however, for the worst service experience I've ever encountered at an ice cream shop. On a warm Saturday evening my wife and I took our two girls to Whit's at 8:25pm with Whit's closing at 9pm. We waited in-line until 8:57pm and when we finally went to order they told us they had no vanilla nor chocolate ice cream and since they closed in 3 minutes they wouldn't make any more. I told my daughter we couldn't have any ice cream and she cried since she'd waited all day as reward for being good.The people working at Whit's in Powell allowed us to stand in-line for over 20 minutes with two little kids and not once said they were out of ice cream. Then as my girl cries in front of them they didn't offer to make more or show any form of compassion or kindness. Cold as the ice cream itself or lack thereof. I suppose they just didn't care. I then found DQs nearby had closed at 9pm. Had Whit's told us they ran out of ice cream at any time they allowed us to wait in-line for over 20 minutes then we could have gone to DQs and had ice cream. What a horrible experience at Whit's ice cream.
Whits is horrible. Me and my family went for a nice evening trip to get some ice cream at 830 pm on June 3 before closing at 9. We walk in and they shout at us that they are closing with a horrible attitude. I saw a family with two girls waiting in line, the girls looking scared because of the shouting they just heard. Instead we went to greators and had very good service and ice cream!
Whits is a horrible ice cream place. Their food is over priced, I had a hair in my food and they did nothing about it. I was trying to sit down and enjoy my ice cream then got kicked out for ‘not being a customer’ I would recommend many other ice cream places over whits as they are the worst one in Powell. I would even recommend McDonald’s ice cream over whits horrible service and experience.
I came in June 3rd and had an awful experience! I was very disappointed as I was really excited to go. The staff was VERY RUDE kicking us out say it was “illegal” even after we bought our Ice cream. I hope no goes there and you will NEVER see me there. Not to mention the Ice cream sucked and the manager was very under skilled and also rude and unprofessional I don’t recommend and I hope the place isn’t there for long
Whole family loves this place. They have special flavors weekly (I think) and they are always really good.Staff is always very polite and nice as well. Especially when my kids ask them a million questions about all the flavors.
Very clean. Friendly staff. Fast service. Delicious Custard!
Perfect
Very tasty ice cream, several options + some cool seasonal flavors, and not bad pricing.
Fluffernutter and the Salted Caramel flavors are so good!