Store appeared as open on Google Maps, so I drove there only to find that Kroger was open but the coffee shop was not.
Came here at 8:45 AM, saw Pam, who works there and asked if the store is open. She said in another 30 min. I vhecked the Starbucks site and google and both said the location is opened. I came back to Pam and asked why she is closed. She said she needs a 30 min break vecause she is alone there since 6 AM. Did not see alot of people there. Really? She just started her work. I drow specifically to buy a coffee only to listen she is closed, because not in the mood of working. Then sge just left on me and came back in 10 min and started to serve customers who came during ger absence. Completely rude and incompetent behavior.
This morning, I bought a Strawberry Acai Lemonade, the Asian employee put a half water and a half lemonade in the cup, no Acai, no strawberry. It tasted very weird.
There was only one person working. I ordered a iced caramel cloud macchiato and a regular iced caramel macchiato is what was made, so he had to re make my drink and had me pour the cloud in my cup myself. He needs more training and there shouldn't be just one person working.
430pm and closed?
Consistent beverages. The downfall of this location is it's location. It is small parking lot and always busy. The amount of traffic that goes through this location makes wait times a little long and the parking lot a bit treacherous.
Consistent beverages. The downfall of this location is it's location. It is small parking lot and always busy. The amount of traffic that goes through this location makes wait times a little long and the parking lot a bit treacherous.
Busy location but quick service
One of my favorite people works at the local shop. The coffee is good, but I mostly stop to see my friend. She is amazing as I see how she cares for all her customers. They should name her as Barista of the month!
If there is a worse Starbucks in their system for customer service, I'd like to know. After standing in line for 5 minutes, I left. I understand in principle crafted beverages but when other employees are standing around that doesn't work for me.