Starbucks

9700 Sawmill Pkwy, Powell - 43065
120 reviews
Coffee Shops Coffee & Tea Coffee
(614) 766-9000

Never any issues. Drinks are always consistently the same.

I love Starbucks! The Fraps are great, and the staff is always friendly! A great place to go for drinks! Love Starbucks all though I don’t go a lot! Very nice. :)

Drove to Starbucks for coffee after work at 6. Looked online and confirmed they were open. Arrived to a note on the door saying they closed at 3… awful location. Can’t get service. Don’t bother coming here.

Expensive coffee, rude workers, and spoiled whipped topping.Don’t you dare forget your mask and walk in this Starbucks! Also, don’t you dare be of the male gender and try to order from here…I’m someone who always wears their mask no matter if it’s required or not, but today I was in a rush and forget it. Instead of then asking me politely asking me to wear a mask, they proceeded to treat me as if I’m a second class citizen. I tell them my very simple two drink order, she proceeds to get the sizes wrong, the number of drinks wrong, and the price all wrong. She had to reset it and they finally got my order correct. They waited around 10 minutes to start my drink, even though they weren’t busy at all. They just sat there talking. My drinks finally were complete, so she asked me if I need straws, so I say “Yes please.” This was my first time being in there, and I didn’t see them on the shelf by the door. Her coworker says, “they’re on the shelf,” I say the normal “thank you have a great day!” Instead of getting the normal, “Thanks you too!” Like the female customer that came in got, I get a nice eye roll and a mumbled “yeah.” I then hear a worker say “is he just too lazy to grab a straw? I mean, he wasn’t wearing a mask Anyways.” And multiple other snarky comments. If you’re that upset about someone forgetting to wear a mask, just kindly ask them to wear them. If they confronted me about not wearing one I would’ve felt extremely bad about it since I am a person who usually wears one.I then try my drink and the whipped topping tastes very spoiled. Hoping I do not catch food poisoning from this…

10 minutes to get 2 cake pops...

Always the longest wait of any Starbucks I've ever been and half of the time only the drive-thru is open, making it even more apalling. Go to the one in the Kroger.

When I was a much younger man, I worked at this exact Starbucks location for a summer. It had just opened, and everyone was super green at this sort of thing. When cars started to snake around the building during the morning rush, everyone would go into panic mode, the assistant manager would take off his cap and get on the espresso machine, and we’d burn through it.I don’t know if the menu is more complicated, Covid measures are hampering productivity, online ordering has thrown a wrench into things, or the apathy and bloat of success is to blame, but Starbucks has lost its way across the board.Nowhere is that more evident than at this Starbucks, where literally any time of day is a bad time to go, and the orders come out painfully slowly. I’ve stopped going here altogether because there’s absolutely no reason to sit in a drive thru line for 30 minutes or longer. The coffee’s not that good!I’d tell you to just go into the Kroger, but don’t, because that’s where I go and I can’t have you guys turning that Starbucks into this one.

I ordered a Caramel Frappuccino and got a caramel cuppuchino, I hate those, at least my mother got her order right.

If you want subpar service, want to get drinks you didn’t order, and are okay waiting 30-45 min in the drive thru line then sure come over to this Starbucks!!

One of the worst Starbucks locations. They’ll either always just randomly close at weird hours or the drive thru line is super slow. Some of the workers here are rude as well. Told me they couldn’t understand what I was trying to order so they made me talk super slowly and repeat my order multiple times. When the lady repeated the order back to me she talked super fast and told me to move on. And guess what? My order was still wrong. I wish there were other Starbucks near me.