I’ve managed several jimmy Johns locations, so I’m going to have some pretty specific critiques for you guys. Your PM shift would fail the corporate visit 4/5 times.Sandwich accuracy needs work. You’re supposed to get the mayo edge to edge so there’s no dry bites. There’s specifically big dry chunks every time I order a sandwich. The photo attached is a very large area with no mayo on it when I ordered EXTRA mayo. The extra mayo servings aren’t the appropriate amount either. It’s inconsistent and the employees aren’t following the heaping scoop and level scoop rules.Speed - sandwiches are supposed to be made in 30 seconds each. I personally could do a #9 in 15 from start to finish. The employees here are usually 90-120 seconds which is really bad and doesn’t represent the brand at all.The cleanliness gets an 8/10 from me. I’m not going to bother going into details about the mayo rotation on the shelves or the chip rotation. #1 critique here is the mop smell that overpowers the food smell in the front of the restaurant. Might need to add deep washing that mop on the daily or weekly?Anyways the service has been consistently lacking in the PM shift for months when I go there now. Hopefully management can improve.As far as employee attitude, they’re all cool. No complaints.
Got the Italian sub. Was made freaky fast and very tasty
I’ve got Jimmy John’s here in Powell 2 times within last month… both times food poisoning. Stay.away.
Very Clean and staff is friendly
Ordered a large Italian sub called Vito’s. Nice quick service. Picked it up and when I opened it there was no meat at all in the sandwich. I called to inform them. They wanted the sandwich back and I gave it to them. Until I drove back they did not prepare a replacement. They did apologize and said they did not have the right bread left. So I got two substitutes on the wrong bread.
Service was good. Order was provided without napkins
Brought the sandwiches out our car because we had small children. Very kind, very accommodating. Highly recommend!
Love this place
The staff is great and the store manager Nicole treats all her customers as if they were family!!!! If you are not sure what you want Nicole will ask you some questions about what you like and then suggest something for you to try. Absolutely amazing!!!! I love the beach club.
Should not take an hour and a half to deliver a singular kids size sub when I live 5 minutes away.