Rude. I waited at least 5 minutes before I was even acknowledged - I was the only person in the store and all 3 of the workers were in the back. When I was acknowledged, it was no where near a greeting, it was “name?”. I then got my food and it’s evident the individual who took my order didn’t listen as it wasn’t even CLOSE to what I asked.Surprising thing is, I believe she was the shift lead as she was in burgundy while the rest of the crew had grey.If it was close to closing time I would have understood, but it was only 8:30.Foods always good, though (as long as it’s right ;)).
New faces no greetings and long waits. I ordered online over an hour in advance and waited 15 minutes after my pick up time. Then sandwiches were done and they forgot to drop the fries more waiting. They love to talk to each other-hear they complain how short staffed and mad they were at employees for not coming in. Unprofessional.Well you made me mad and all my other others were cold when I picked them up. Ugh where are the old faces? They give the same response please email us details of your experience, which I did and surprise no response. Go to the Avon location 1000% better
Order was ready quicker than I expected given the amount of customers that were on there for a lunch rush
The service fell all the way off. The foods decent but they take forever now, and the young brunette lady with glasses that completely ignored me when I greeted her (rather than it be the other way around) found it too stressful to ask what I’d like to order. She simply pointed to where I should stand to place an order while she kept socializing with her lazy coworkers. I’m not an animal. And when I finally got my order 25 minutes later, it was still missing the fries and cookie I paid for until I reminded them. The place used to have way better management.
The employees and food here are THE BEST!!! Everyone is super friendly and the food is always delicious! We've been eating here for many years and they take great care of us! This Penn Station isn't the closest one to us, but in my opinion is the best! I highly recommend this location.
It was great. We went in right before close when we were driving through the area. The employees were very polite and attentive even though they were closing which was really appreciated.
Amazing food! The bread is soft and flavourful! Strings of cheese, sautéed veggies, fresh cut fries! Real lemonade! Wish it was closer to home!
Oh soon as I walk in the door Greeting with extremely friendly staff and great food! Knock on wood never had a bad experience! Been going there for 3 years now
Best pen station out here! Friendly and professional staff! Will someone please give tyrone a raise he deserves it! Every time I come to this location he’s always working with a smile on his face and giving it his all!
Use to come here all the time. Stopped back in after a few years to see if they still got it. They don't. After waiting a half hour they realized that they forgot about me, then made my food on the wrong bread with toppings I specifically asked be left off. Couldn't have dropped the ball harder. Your experience may differ from mine, but for me, I'm out.