Normally very friendly. Not so much today. I went to get a super charged lemonade on my lunch break. The lady working the register was awful. I've never seen her before, and I'm there frequently. She was a middle aged african American woman. I asked her when they would be getting a certain flavor of lemonade, and she replied "when she feels like making it" then said "maybe some time today" dont get what the attitude was about. If she is a manager, they made a mistake with that one. No ability to conduct herself in public.
I usually don’t leave reviews but I saw the best costumer service ever yesterday thanks to a girl at the register.My daughter has been struggling with eating for numerous years and she was whispering to me that she wanted the large but the small had less calories and I the nice girl at the register overheard because she said, “Don’t look at the calories. I won’t look at the calories, you won’t look at the calories and your mom isn’t going to look at the calories. Eat however much you want.”I’ve never been more thankful for a random stranger in my life. Thank you Panera Bread, for such a positive experience that didn’t leave my daughter crying.
It was ok. Never been there before! Food was just plaettable! Pizzas had hardly any toppings on them! French onion soup was build you own!
Just spent $15 on a soup/salad combo. I know times are tough, but this is RIDICULOUS. Outrageous to get a little cup of soup and teeny little salad with 6 small pieces of chicken in it for $15!!!! Will not being going to Panera ever again. Can do WAY better for $15 elsewhere
Great Coffee !I am a big fan of this café chain.The coffee is super and the food items are delicious as well.The staff was courteous and the place was clean as well.
RUDE! I stopped in this morning to order a sausage egg and chess sandwich. When I picked it up at the end of the counter the sandwich was a bacon egg and cheeses. (Bacon is gross and I don’t order it) The person taking my order typed it in wrong. Then the super rude lady said I needed to order another sandwich and pay for it if I wanted the sausage. I never left the store or touched the food, just read that my order was wrong on the ticket. How bloody rude! I’ll escalate this. On top of that I’ve been here for a half hour just waiting for my correct order. But wait it gets better, I got the wrong sandwich again! Love it. Guess I’ll be buying a 3rd. This location needs a serious change in leadership and improved training.
Restaurant is fine but it’s an awful place to try to get work done. Internet is horrible, music is too loud, and of course everyone is talking over each other.
Awesome food. This place is one of my favorite now.
Ordered a bowl of soup with bread and a bread bowl. Received 2 bread bowls. I order a bowl of soup and split it up for my 89 year old mother to have over two days. They don’t give as much soup with a bread bowl so there was only enough for one lunch. Having an extra bread bowl was a complete waste and went in the trash. There is a reason at the bottom of the receipt there is a spot for someone to initial that the order was checked (mine was not signed). Food was fine but they need to slow down and get the orders right and not cheat their customers.
This Panera needs serious management change. I’ve ordered from here 3 times and each time they messed up my order. First 2 times I asked for sauce on the side with my sandwich and both times they did not give me the sauce on the side (I always order rapid pickup). Third time I arrive 20 min after my pick up time, and they can’t find my order, asking me to pull up a receipt but then find it and now they have to make it when I have somewhere to be soon which is why I got rapid pickup. Very disappointed. Going to stop ordering from this Panera all together. Stay away from rapid pick up or thoroughly check your order before you leave the restaurant.