Ordered with door dash the girls working 4/24/2022 didn’t give my dasher my whole order my dasher called them right in front of me they told him to bring a screen shot of my order made him drive all the way back up there just to ignore him at the door because they were about to close wouldn’t answer his phone calls so I called they answered and told me they can’t do anything about it I would have to get a refund from door dash…then why say come back with a screen shot??? Not to mention she had a real nasty attitude it’s funny how they want to be mad because they messed up..
Was not happy about the prep and quality of the foodHad to go up a few times and get my meal right and some of it had to go back the second time because of an excuse of how they cook Texas toast apparently they have a new way of cooking it up there or frying it or baking it or cuz he definitely didn't have it in a toasterThe chicken fingers I had to send back I ordered a six piece and two of them were chicken finger size they were stubs that they tried to pawn off his full pieces and they would have been really good except that the oil tasted a little rancidBut the Texas toast which I had a son back twice apparently there's a new way of preparing Texas toast toasted on one side but absolutely raw and doughy on the other side and they said that's the way they cook it or make it or prepare it however they tried upon that off on me before so I was not very happy with my meal
Got a Reese blizzard by a slim white girl at front desk today and she was very nice and polite got a laugh out of it her too need more employees like her. Order took maybe 1min
I was ignored for at least 20 mins until my friend came up saying I was waiting to order. Two people behind me were greeted as there orders were taken while I was just standing there. Worst customer service.
This definitely isn't a banana split blizzard will definitely be the last time for life.
Shelly was very sweet and helpful when ordering my husband's birthday cake! A+ customer service.
Rudest kids ever working the drive through. Do better.
If I could put zero I would that was so sad. I got a cherry stopped cone. I asked it wouldn't be made til I got to the window and it was cracked and dripping when she handed to me. I said that was just done? She said yep and I got to throw away my ice cream
Always count on having the ice cream cake I need at the last minute. Love their cakes
The food is great! I like to enjoy a Pepsi with my meal