Just returned from a mall visit with 2 of my children. I got 2 kiddie meals one chicken tenders one cheeseburger and I got a large cheese burger meal. Positive parts of the visit were the price and portion size. Decently priced and got for the most part the value for your buck. The quality was nothing short of abysmal. It wasn't clear wether condiments were available or toppings neither. The chicken strips in the kids meal was very cheap chicken and only 2 pieces at about 2 inches long. Great for my 2 year old daughter but if I were to get that for one of my older kids no way a kid would be full. The burgers tasted like ones from elementary school that came from restaurant depot with cheap cheese. The fries were worse I believe they were probably freshly cut but there was absolutely no salt added to it, they were just raw potatoes going into a fryer. In all fairness they did offer salt packets to season for your own taste so if you get fries make sure to grab your own seasonings because they don't season anything themselves. If you didn't want any of the 5 Chinese places or Mr. Hero then this place might be your place but next time I'll just grab McDonald's on the way home than waste my time and leave unsatisfied.
This place is unreal. I had employee go to get lunch from burger guys during her lunch break. Mind you it took them almost a half hour to get her food. While trying to order the “manager” was on the phone the whole time. While making her food (mind you you can see them making the items from the counter) the man was EATING the food right out of the fryer as he was MAKING IT. Therefore CONTAMINATING her food. We will be reaching out to mall management as this is just ridiculous.
I really liked the way they cook their burgers but this time I got food poisoning. I ordered a patty melt with mozzarella sticks and had through all of it up. Will not be getting any more business from me.
Went their for lunch. The burger was amazing and the fries were awesome. Great lunch...I enjoyed it a lot. Thank you. 5/5
I don't complain often but the milkshakes were nasty no other way to say it, I went to go back and ask for a refund and they closed up early.
Great tasting burgers and Milkshakes everyone should definitely take a visit here!!
We ordered through Doordash and I was very disappointed. I chose items that I wanted on each burger I ordered and they basically came with nothing, except maybe a slice of cheese. My girls were not happy at all. It was a complete let down. The only thing on my order that was correct was the cheese fries. Wouldn't order again through an app. I'd order in person to make sure my order was correct.
Exquisite burgers for the price. I was astonished by how great the customer service was. Abud and Moe were working and they took great care of me God bless them
This place is very good you should come here
I was wondering why no one was ordering anything from this place inside the mall. All the other eateries were crowded but not one person was at Burger Guys except myself. I should have known better. The young gentleman just kept watching the people in the mall and did not seem interested in working at this eatery. I ordered a medium hamburger and medium fry. I told him I would like all the free condiments but no jalapenos. I ended up with 3 patties on a bun with alot of jalapenos and he forgot to make my fries which I had to remind him. I am sure he is a nice young man but was more interested in people watching. This eatery will not be making money any time soon. A young teenager came by to order but after several minutes he left because the young man at the eatery was not interested in turning around to see if there were any other customers. Maybe this young worker needs more training. Please help him.