I doordash and whether I am picking up an order for a customer or dining in myself this Fridays has always taken ridiculous amounts of time. They are one of the slowest restaurants that I’ve ever delivered from every single time and I have also always had to wait way too long dining in. The reason that they had to put the sign up is because they are literally so slow, considerably slower than they are supposed to be.
I visited Tgif Mentor 5/5/22 I ordered the white cheddar broccoli soup and it was brought out ice cold... then my meal, the sizzling chicken and shrimp came out without shimp.. when they brought it out separately it was burnt and my chicken was so dry it also had a burnt taste. Had to send the whole meal back!! Sad to say I will never revisit this location.
Came here for my birthday dinner service was horrible, food was cold & staff was not at all attentive to us. we were never asked how our food was and there were at most 5 other tables in the whole restaurant. very disappointed as it is one of my favorite restaurants.
This is for the Mentor location. Called ahead to see how long of a wait and was told there was none. We got there 15 minutes after I called (6:30 on a Wednesday Feb 2). Stood at the checking counter for over 10 minutes and no one acknowledged us. The bartender, who was just talking to someone seated at the bar and a waiter and a waitress saw us standing there. No one said a word. We left and won’t be back.
Our poor server looked so scared the entire time, even though our food came out wrong and drunks took 20 min we still treated him with respect and tipped well.. The chicken was dry and rubbery nothing like I remember. My daughters burger looked like a hockey puck. Very unhappy
The restaurant was pretty empty around 2pm the hostess/waitress was very nice. She took our orders and the service was good. The food was hot and tasted good.
Service great , food great. Best overall I have had in probably 2yrs.
Had to wait a hour and a half for my food and the appetizer and the food came out at the same time. The waitress had an attitude for what I don't know she gets paid to work there she could have went home at any time I'm the one that had to wait for my food and I was polite
I took my 7 year daughter and my family here for her birthday and the manager refused to seat us and he can serve 8 of us but we are a party of 14 i asked if we could sit separately both manager and general manager denied us because she said they were short staffed. I feel like we were racially profiled then they called the police. This place is horrible. My daughter was crying I was so embarrassed
Great food, reasonable prices, and fast service. My family and I are regular customers of TGIF, specifically that location. We rarely had to wait and if we had to wait, the wait was no longer than 20 minutes. Each location is bit different depending what you prefer to eat but if you are a burger lover then definitely check out this location. Their kitchen definitely honed their skill at making one of the best burgers. Become a member, accumulate points (rather easy), and spend of more food!