I go to Dunkins probably 3 times a week. And usually its only the one on Vine street but this morning i was out in Mentor. So my complaint is that i ordered a LG double double hot coffee. Easiest thing ever with a donut for my toddler. Of course at first when they say ok thatll be 4.50 im thinking wow thats more than a dollar than it usually costs at the other one. Get to the window and guy hands me a straw. I say um you guys know i got a hot coffee right? So i hear the girl in the back say oh i put an iced coffee its supposed to be hot. So they give me the coffee and shoo me off. I got charged knowingly for an iced coffee and they didnt change it and give me my 2 dollars extra back that i shouldnt have paid.
i went to this dunkin’ to get everything bagel stuffed minis and they don’t sell them anymore. i am very mad about this, and would like to say how much i loved them. i always would go to get them but now i will not be going anymore, I am very disappointed in this decision they made.
Coffee was good, bagel was good. The breakfast sandwiches were so tasteless
This is one of the greatest Dunkin locations of all time. I go to this Dunkin every damn day and the coffee is always amazing. Any negative review of this Dunkin is fraudulent.
What has happened to this location?! Holy cow!They can't seem to figure out the mobile order procedure because every time I get to the window they ask for payment when I just told them 3 minutes prior that I had a mobile order and to pull around. EVERY TIME.Orders are never right. I order a vanilla cream donut which according to the app is powdered, I get chocolate frosted every time. I'll still eat it, but frustrating.Today I ordered a donut (which was wrong, again) and donut holes. They put the donut in the bag then dumped the assorted (I ordered just glazed) holes ON TOP of my donut. So everything was one big mess by the time I got home.Also, charging $1 for pup cups now? Their espresso drinks are up there with Starbucks pricing... next time I'll just go there. Dunkins prices aren't worth the bad service anymore. Save yourself time and go to Starbucks... quality drinks, service and your order is what you actually ordered.
Coffee is good. Not to happy about another price increase. They are higher than Starbucks now!
Egg wrap was not edible. Pure bleach taste, stop selling food please.
I go here every morning before work the line is always to the street but it moves so quickly..? great service
Make a perfect regular coffee! Just like Boston.
The girl at the register was to busy paying attention to a text on her watch had to keep repeating our order