Will NEVER order here again after this terrible delivery thanks for my side of birdshit with no actual delivery being made you literally dont care about my satisfaction as a customer and tell me you don't care you lost a customer then I hope this review does your business justice.
Been a regular for over 10 years now. The food is good - better than Subway in my opinion - if not a hell of a lot more expensive. Orders are wrong 60% of the time. Some current drivers that have been there for at least 2-3 years are EXTREMELY rude - demanding tips, backtalking, writing rude notes on reciepts, not waiting for you to answer your door after a SECOND of knocking and just leaving - and no one seems to do anything about it. I'd order from another one if I could.Woman on the phone argued a ton about "me always complaining". Demanded proof we didn't get the correct item and hung up while on the phone, wouldn't answer when attempting to call back. Also lied to us about who made the sandwich and that she was "never fixing my order" again. Changing review to add this information and lower my star rating, because nothing is being done. Never ordering from them again.
Alex the “manager” is the rudest human I have ever spoke to. When I called questioning my order that was placed over 40 minutes prior to my call he said it’s out for delivery what do you want me to tell you!! Are you kidding me!! I will never be ordering from this location again. Do yourself a favor and just do a pickup because delivery is a joke! I would have loved to do pick up except I’m at work.Just received my order placed at 12:53 received at 2:10!!!
Nothing more to say other than the staff especially the manager is so rude!
Food, great. Delivery driver did not follow instructions of not to knock because baby is sleeping. Ended up Knocking like the cops and woke up the baby I nanny.
i love this place no matter where it’s at but the crew here is amazing and the food like all J.J. is fresh fast and delicious blows subway out of the water on quality and price !!! 5 stars is not enough
Now a days its nice to see a staff with manners and common sense and on top of that great workers I had my meal within 6 mins of walking in the door outstanding
No avocado offered,no dressing offered,no more sprouts, frowning faces ...sorry, will never visit Medina JJ OR recommend it .
Completely got my family’s order wrong. The owner tried to make it right by providing a meal on the house. I told him we don’t live in the area, and his response was if I am ever in the area to stop in. Well…..a refund or gift card sent to my house would be nice! As a business owner, this would have been my first move. Check your order before you leave.
Great Jimmy John’s location. Above the average. Very well staffed.