Went there last evening shortly before they closed ( mind you we were in line AT LESS 10 minutes before) had an employee come out to the drive thru to tell cars that were waiting to order that we had to LEAVE THE LINE because they were CLOSED! Like WHAT???? WE WERE IN LINE BEFORE CLOSING TIME, and should have been served! I can complety understand turning away anyone who comes in afterwards! But, I was pretty upset and for that will NEVER go there again!
Wanted to try the Mexican Pizza that was brought back. Was not impressed….. ?. I went to the TacoBell drive through Saturday around 11:30am it took me over 15 minutes to get through the line. There were only 3 cars ahead of me. Once I got my food, I opened the Mexican Pizza box to find this soggy, poorly prepared sorry excuse of a Pizza. Took one bite and through it in the trash. I think the issue here is the staff and not so much the product. Will not be returning to this location.
Place is closed alot.went there today and the signs in the windows said "closed All day due to computers".last time it was staffing before that the fryers were down, before that they left all of the drive thru lights and menu screens on,but wouldn't take orders while cars backed up in the drive thru.also closed during lunch time alot. went to another Taco Bell and had no problem.
Walked into Taco Bell around 4:00 pm to pick up an online order. I counted what looked like 12 teenagers behind the counter (I don't know if it was a shift change?) Not one person said hello or asked me if I had an order. In fact the girl standing directly behind the counter was flirting with a young boy at the counter who was blocking anybody else from going up to the counter. Only two people were actually working. All the rest were laughing and playing and just walking around doing nothing. I waited 20 minutes for my order to be thrown on the rack and still not one person said a word to me.
customer service is wonderful! But they literally got my order wrong twice. Got home went to eat it and it was the complete wrong order took it back got home and they got it wrong again. APPARENTLY YOU HAVE TO STAY THERE AND CHECK YOUR ORDER.
Open late and it's kinda tex-mex food, but you can make it cheaper at home.
Sat in line for over 45 min, you guys are the slowest fast food place possible. You guys average 5-8 minutes an order. You can literally make tacos from scratch in that time
very rude and verbally abusive towards customers with genuine concern about a unknown automated message saying the location was closed. we genuinely got yelled at and that is literal bottom line the worst customer service i have ever experienced.also had a online order that didn’t go through but it took the money so i will be expecting some sort of contact to get my money back.
I had a very pleasant visit our drive-thru attendant was vary articulate and made us fell welcomed. Only problem they forgot the sauce.
Doesn't mess your order up as much as the downtown massillon McDonald's.