Great change from my favorite pizza place.
I didn't wnjoy my food for many reasons. But service is good and friendly. Love the health options. Didn't like their sauce.
The food is always delicious and the staff is always courteous it's always a pleasure to go to donatos
Drove 25 minutes to pick up 2 pizzas. When I arrived at the drive up window, they were not ready. I had to wait an additional 10 minutes beyond the order time out front. Nice young man brought them out to me and apologized for the wait, no big deal things happen. When I got home though, I discovered the Classic Trio I had customized was missing the sausage (ordered sausage on the left side and ham on the right). I called them and asked for the manager. A lady who didn't introduce herself, got on the phone and immediately accused me of not ordering it right. Said their ticket printed saying no sausage. Okay well sorry for your printer, but not what I ordered. I offered to send her the email confirmation I had detailing the toppings I ordered correctly, since she obviously wanted to accuse me of being dishonest. She said I could email it to the general manager??? Uhh seriously? I wasn't even asking for anything free from them. I only asked her to note my account so when I would order again, I wouldn't have to pay for the topping. She said she'll, "see what she can do." Yet she also mentioned she didn't have the authority to do much. Well not sure what kind of manager can't issue a topping credit, but okay. I have zero faith anything was done and frankly the fact that she blamed me for your order printing issues and wanted to argue, astounds me. With all the pizza options in Stark County, I really don't need to drive 25 minutes to be treated like I was. I had patience and understanding with you fulfilling my order late, yet apparently manners mean nothing to your establishment, or at least some that work there. Sad.
If you have the choice, go to the one in North Canton. They actually know what they're doing.
Love Donatos' salads and subs! I especially like that I can customize the ingredients as well. Their website is easy to use and the delivery people are very considerate.
Great pizza and service! I feel like me and the delivery driver are best friends!
I was very impressed since this was the first time ordering from this location. The pizza was delicious and the employees are fantastic. So easy to order online and food was ready as stated.
Pizza and wings are great!
Was a great place. Loved the cauliflower wings