Waffle House

9725 Mason Montgomery Rd, Mason - 45040
170 reviews
Breakfast American
(513) 398-0949

The server is absolutely rude she's denied me service many times before late night stating either they aren't taking orders or its carry out only even if there's other people dining in. The most recent time she never greeted me passed by many times never said a word to me then finally asked dine or take out. I told her dine in. She said ok I will be back to take your order I'm going to go see if this group is ready. Anyone ate at a waffle house could understand taking the single customers order before the 8 people might make sense. I just left

This location should go to take out only at night if there is only one server. The server we had was awesome, and was doing the best she could with the situation, but the place was always full and she never stopped moving and a lot of potential customers were walking out due to the wait for seats and how long it took place orders. I went two weeks in a row, on the same night, at the same time, and this happened both times. Both times were Friday nights/ Saturday morning around 12:15am. It's not fair to her or the cook. The waitress couldn't even do dishes because she was so busy. Food was great as always, but there needs to be more help or the store should go to take out only at night. I'm willing to wait and not stress the waitress more than she already was, but not a lot of people are like are willing to be patient.

Sasha was our server, excellent server. However, short staffed. Being in the food service business for 42 years and seeing all the changes. WOW, Covid sucks

They need more employees. There were two of them there. They did their best. Food was actually really good. Waitress kept cussing, complaining, slamming things. The poor kid working with her kept trying to keep up a good atmosphere. He kept asking what can I do when he had a moment from cleaning tables and cooking. She brought us our drinks after we got food. I was afraid to get her attention to ask for them. She greeted guest with a very annoyed tone, some people turned around and left. I would still go again, because what else is open after I'm done working a concert at 1 am?

My wife and I love this place. The south Lebanon waffle house and the Kings mills waffle house are the best. This is only my opinion though. This waffle house is still good though

Best One Ever! Greeted us at the door at 10am on Christmas Eve. Seated fast. Fast service. Great food. Friendly servers! Taryn R. Rocks!! Best server??

Food was good quick service and the staff was very nice and helpful.

It is a waffle House. Food is always the same which is tasty, hot and fresh. Things were a little slower I think than usual because they were down on staff but everyone was friendly and the kids had fun and I had a good lunch

It is a waffle House. Food is always the same which is tasty, hot and fresh. Things were a little slower I think than usual because they were down on staff but everyone was friendly and the kids had fun and I had a good lunch

Good food. Had grilled cheese and hash browns. Service fast and servers friendly. They are looking for employees.