I have ordered from this Wendy’s several times and unfortunately they’ve never gotten our order correct. Today was the absolute worst. I had an almost $40 order and none of it was right. They did give us a frosty for free which was nice. But it took 45 minutes for an incorrect order. In the end they were trying to make it right but after several more attempts we just gave up and left.
Awful experience. Waited in drive-thru line for over mins. Ordered a fish sandwich and when we got to the window they said we'd have to wait if we wanted it fresh. I said fresh food is my expectation. Then the guy that told me that walked outside to the rear of the building near where the trash bins are and came back carrying a bag with frozen fish patties.....walking by all the cars in drive-thru.After waiting a while longer, someone with an attitude brought our food out- and they got the order wrong. I've never had a worse service experience than what this Wendy's gave me.i wish I could rate it ZERO stars.
Wendy's on harding hwy was the worst. I don't know what going on but. It was dirty the hamburger part of the meat was gone after giving my name twice she still put it in wrong. Than she never called me, when I went to the counter I ask if that bag was mone first she said know than asked what I ordered finally got my order which was cold and a take out order even though I said eat in.So now I have to go across town and see if they are any better.
Lobby was closed before 5pm.Bathroom was very poor. No towels, soap dispenser in pieces, had to take the liquid soap manually out of the pouch, toilet dirty, bathroom floor bad, air dryer was weak, might as well not even have it.Only accepted exact change through the drive thru or CC. Even though I was in the restaurant, Had to go back to my car and order at drive thru. Some of the staff looked confused, and made no effort in accommodating any of my business.
Me and my husband ordered the same thing and got totally opposite of each other and it wasn't fully cooked still had a frozen texture to it and cold you asked for cheese you bake the cheese you don't get cheese also very rude
This place is worth no stars, this place is disgusting, nastiest place I’ve been in. These photos are from Facebook, and from this restarunt. The customer service is horrible, the drive through times are very long, and they don’t always rinse out the tea and coffee urns correctly, and cause some one I know to get sick from the cleaner commentating her food. Un clean un sanitary, and can be dangerous. 0/10 would not eat there
This is a pretty bad Wendy's. Came in at lunch, moderate drive thru traffic, no one in lobby. Fries were not fresh, both sandwiches were made incorrectly, chili had no beans, there were no lids for large cups in lobby, barely any options available for drinks, and the ketchup packets we grabbed were caked in something... Sticky.
This particular location is absolutely terrible. The workers are either insufficiently trained, they just don't care, or a combination of both. For a "fast food" restaurant, the wait time is ridiculously inexcusable. I placed a mobile order almost 25 minutes before I left to pick it up, and I still had to wait in the drive thru for a total of 37 more minutes before I finally received my order. A mobile order should be ready for the customer (given enough time) by the time said customer arrives to pick it up. The sheer lack of concern by these "employees" of whether a customer received their food or not is laughable. This location needs a serious restructuring with staff that are able to perform their duties properly. Giving this location another chance was a mistake that I surely will not make again.
It would be impossible to exaggerate how terrible this Wendy's is. The worst I've ever been to, for sure. A 15 minute wait for one breakfast sandwich and a side of potatoes, and when it came, the potatoes had a giant wad of human hair on them, and the sandwich was the wrong sandwich. Beyond pathetic, almost purposely offensive. I wish I could give it no stars, fire the entire staff, and smite it from the face of the earth.
Went ordered 5 dollar biggie bag. My sandwich was plain real easy food to make i was parked. As i was parked a man on a bike was wanting on food too he sat in the cold snow waiting on a taco salad for 30 min when i looked back the girl had my food sitting on the counter for 15 min while she was in view talking on her cell phone so i pulled back around to let the manger know she walk's by cussed him out for him telling her to get off the phone then got smart with us this was not the manger fault and not only that the last time i went there employees were hanging out the door smoking weed. They really need to get there night crew out of there.