In the 5 years plus I've ordered Jimmy John's I've never had one bad sub until I had a sub from Lima. I had a bad feeling when my sub was done before I even got my cup of tea and I didn't see anybody making. I ordered the veto and the bread was hard as a rock it was super dryand it tasted like it was sitting there for I have no idea how long for sure a while.
Absolutely worse sandwich. Got the Jimmy Cubano. 3 pieces of ham, 3 pieces of bacon, 3 pickles, mustard and all for $7.29. Never again
The gentleman working the drive thru was so pleasant and friendly even invited me to come back
Incompetent and rude. I submitted a DoorDash order and it didn’t show delivered and in progress for 45 mins. I call the place and the first person that answered kept interrupting me when I tried giving him my name. Then he tells his manager he can’t find my order. Then the manager gets on the phone and doesn’t ask for my name and continues to interrupt me and claim my order wasn’t there. When I first called the order it said it was waiting for a dasher. Therefore the store already confirmed it and did the order, it was just waiting for someone to deliver it. Anyways she began to continue saying the order is not in the system and then suddenly the order says it was delivered. I explained this to her and she says DoorDash is a third party and they don’t touch anything when it’s delivered. Doesn’t make any sense and she was simply playing dumb. I go around my apt to see if it was left anywhere and there it was, left at the wrong apt.Also keep in mind when I go to help on this order through DoorDash app it gave this store’s specific number to get help with the order. Not the typical DoorDash help you would get. You can’t get any refunds or anything. The store is in control of if all.
Today was the first day my husband or I had tried Jimmy John's, and we were both very impressed. The restaurant was very clean, the food was awesome and the staff was extremely friendly.
Good food great customer service
First time eating there and it was absolutely Amazing got a Country Club sandwich with bacon on it and it was probably one of the best subs I've had in a while I absolutely love it, plus the people working there were hella friendly and professional. Will definitely come again
Never had a problem with food, Never had a problem with delivery, I really appreciate the customer service. 5 stars Jimmy John's ?
We enjoy their sandwiches.
They are not freaky fast with online orders, so order well before you want to eat - about 30 min. My sandwich was perfectly made to order & the bread was fresh, so it was worth the wait!