I would like to say the sweet waitress we had tonight I can’t remember her name but she was the most politest waitress I have dealt with I wish I could get her name again
We had a party of five. After we arrived,and was seated, a lot more people showed up. We placed our order. Some how, my chicken salad never came out. Everyone at my table was almost finished eating when waiter said it would be rite out. I told him to eat it. Will never go back to this place
For some reason they no longer put your vegetables in a separate bowl so my sandwich soaked up all my bean juice and ruined my bread. Also, the Mac and cheese was cold and when they brought a replacement it was also cold. My husband mixed him up and said it helped so I'm guessing it was nucked it. However, the honey butter chicken was good.
Told 10-15 minute wait. Was seated in 34 minutes. Very understaffed. Seems like they’re more worried about carry out orders more than the customers waiting to be seated and waiting on food. Food was served quicker than expected. Eggs were ordered over medium and came very over easy. Was never offered refill on coffee. $2.69 for one cup. Very disappointing.
Only second time I've had carryout from this location. 1st time was amazing. This time absolutely horrible! All our food was cold because when they do take out orders they just set them on the counter don't keep them in a warmer or under heat lamp, nope just set on a cold counter. Gravy was definently left overs from the week it wasn't even white sauce gravey it was dark brown! If your gonna do door dash an carryout you need a warmer to keep orders warm while they are waiting for pickup. Whoever had door dash I really feel sorry for their car was full of different restaurants food in bags while the driver stated he had been waiting inside Bob Evans for another order for almost 30 minutes! Yuck never do door dash! As far as Bob Evans they need to keep take out orders warm in a better way!
Ordered breakfast to go watched my food be bagged and sat on the counter for 25 minutes while they waited for toast. Food was ice cold and undercooked. 3rd time this has happened so now I wrote this and I won’t be back
As much as I like Bob Evan's, I hate to post this... Walking is very difficult for me. I don't get out often. I ordered by phone 2 dinners for curbside pick-up. I arrived and no one would answer the phone. After 10 min, I got out my walker and went in. I stood at a checkout counter where the disheveled mgr & another were figuring out an issue with the register, never acknowledging my presence. (Pet Peeve- is totally ignored). I spoke up asking for the pickup. Oh,... another much younger cashier (ignored me as well) would help. I paid (gift card). Only 1 dinner! So starting over with cook to complete. My meal sat back at the grill center while the front gals stacked up new pick ups. I spent 30 minutes getting 2 chicken dinners. Hopefully we all fare better next time as I still have gift cards. Just not happy with way food was arranged m potatoes & Gravy were watered down with Gr bean juice. ?
Nice to just sit, chat, and grab a bite to eat here.
The host never took my name and told me to wait. 30 minutes later and 3 customers before me got there seat . Not happy.
You can always expect the same food menu and service from this chain. Never have I had a bad meal or service