Ate here on 5-18-22 around 2:00 p.m. after my daughter's graduation. The restaurant was dead for the most part and We came as a party of five. Food was brought out in a timely manner however everyone's food was utterly disgusting. My father's entire meal was cold. Half of my mother's meal was cold. My daughter's was so gross she didn't even eat it. Two different dips from my husband's meal were probably the most poorly crafted items I've ever tasted in my life. The white queso was cold and tasted like burnt plastic. Spinach artichoke dip had about a 2 in thick burnt layer on top that we had to peel off only to find lukewarm dip that was probably the worst I've ever had in my life. My soup had zero flavor and was basically just warm water with chicken and God knows what else thrown in it. Quesadilla was made incorrectly they brought another one out but again it was only half cooked chicken was cold cheese was barely melted. Pretty disappointing when you go out as a family to celebrate a milestone such as graduation and you waste money on a meal that nobody could eat. Not to mention it was a relatively cool rainy day and the inside of the restaurant was so cold that everyone at our table was literally shaking.
The food was lukewarm at best. All 4 of our cups were completely empty and we had to ask for refills when our food was dropped off even though all of the empty cups were on the edge of the table. Beware if you order the 2 for $24 because our bill showed 2 for $24 at $28. I asked the server and she said they ordered the platters of chicken tenders. I told her that is not what they said, that they clearly said they wanted the 2 for $24 chicken tenders. They did take it off but I get the feeling it was intentional. Character seemed shady enough I decided to pay cash because I didn't trust sending my card away from the table.
This is the second time we’ve been there and had the waitress named Jessica I believe. Both times she’s been absolutely horrible. Terrible attitude. Eye rolls. Just downright rude and not friendly. Only reason I’m giving 3 stars is because the food was delicious and the male manager was attentive at removing our dirty dishes as well as the nice waitress that sat us. But, as for Jessica…I think she needs some training on how to be cheerful and happy while waiting on a table. I’d understand if it was just once and she was having an off day but not both times.
Very friendly staff. Service was great. Food came out piping hot and cooked to order. Our waitress kept our drinks topped off and we really didn't have to ask for anything or call on her. She got it right the first time. I would highly recommend this restaurant.
Great service, seems the kitchen was a little slow. Four of us showed up and were seated by7:30PM on a Sunday and received our dinner by 8: 45PM not sure why we had the long wait time, the restaurant did not seem very busy. Covid might have effected the kitchen timing. Once we received our food it was great!
Food was terrible. My steak was a grisly thick roast. My cheese broccoli was cold. Her chicken alfredo didn't have any alfredo on it. Service was adequate. They kept us drinking alcohol. Probably so we would not notice the food. Never going back. We will wait an hour to get in Texas Roadhouse next time.
$75 without a tip for me an my girlfriend . Place was half empty an had a 40min wait anyway . Took 45 minutes to get our food after we ordered . . Clearly under staffed an un organized .on a good note Hayley our bartender/server was extra nice an was quick to serve another beer . Great smile an easy to get along with
The Waitress was very nice and did a great job I give 2 stars because the plates they gave us for our Appetizers was dirty and still had food all over the bottom of them and the Mac and cheese sucks
If you could give zero stars I would. I can't recall when I have had such poor "service". Ordered car side to go to take to friend's house. Check-in with their link and get a can't find our order message. Go inside and finally flag someone down to be told kitchen was just finishing the order (I was not early) and I will go check on it. 20 min later I hunt the restaurant and find the car side person again and get an Oh...hadn't even checked on my order. Comes back to the car side area and says to Gary do you see 541, I can't find it. I say ma'm I 've been standing here for 25 min now since the minute I walked in the door with a bag marked 541 laying on the counter right in front of me. Oh here you go that's your order. No - I'm not taking ice cold french fries, onion rings and cheese sticks. Gary finally says its warm but we can remake it. OK how long will that take, no answer and turns and walks away with the bag of cold food. 15-20 minutes later (I'm now 45 min late to the gathering with the food) they came back out and hand me a bag of food. Oh by the way here is the Sangria (not much of a drinker but tried one on vacation and thought we would share one/taste test). It was literally half a glass - see picture comparing what is posted on their website and what I received. Arrive at my friend's house with the food and are you kidding me they shorted us a kid's grilled cheese so now one kid is getting a homemade grilled cheese thrown in the pan while the rest of us are eating. Oh and why I was chillin in the car side area the same woman takes a phone call that is obviously from a person who was also shorted food, tells them manager will be with them to give them a gift card and puts them on hold. Manager may have picked it up elsewhere but never appeared and the phone literally rang for 15 minutes. Who would want a gift card from this place? If you like your friends do them a favor and buy them a gift card from ANYWHERE BUT APPLEBEES
Went in on Friday 1/28/22 with my spouse and our 5 children for lunch. Total of bill came to $124.25. I transfered money from one bank to another to pay with our debit card. I then have the waitress a $60 cash tip as she did a very good job. Today Monday 1/31 I get an overdraft notice on that account. The charge on the card was $144.25 I called in and spoke to Levi the manager. I explained to him what happened and he stated that there was an additional $20 tip added. He said sorry and that he would refund the $20. That doesn'tAccount for the overdraft fees that are applied. I could probably call into the bank and have them reversed, but shouldnt have to. Levi didn't seem to apologetic, nor offer any solution other than the $20 that was stolen out of our account. We will not be back. I even gave the waitress the tip before I signed the receipt so it's not like she thought she didn't get one. Frustrated with the service.