They are always closed, but leave the lights on to look open. But moment you come up to the drive-thru there is a sign, I came at 8:30. Is the 5th time this has happened in the last month. Food is good if you happen to catch them when they are open, but don't hold your breath. Save yourself the headache go to the one in Tallmadge.
Food was absolutely terrible. Was not put together well and fell apart as soon as I unwrapped it, I didn’t get my original order because 5 items were sold out. Drive through Line was backed up almost to the entrance, slow order process. I ordered cinnamon twists and didn’t get them, I asked for a few packets of Diablo sauce and didn’t get them, their was barely anything inside of my crunch wrap it was like I was eating just a tortilla with a couple tomatoes and a soggy dorito in the center. I understand not having staff for the place but that was pitiful I worked fast food with two workers during the pandemic me and a manager and handled situations like that better than they did. Pitiful.
Last Saturday, I walked in to this store to get some food for my children, but we saw what appeared to be the store manager berating one of her employees in the dining room. The woman was near tears. This level of unprofessional behavior isn't what my family needed to see in a dining room or frankly any place of business so I left without ordering and won't be going back
Placed my order on kiosk thing and no one ever checked the screen. Sat for 20 min waiting on food that wasn't being made, walk to the counter, and was ignored for another few minutes, employees looked at me, but never asked if I needed help.
Food was good. However, they no longer want you to order at the counter. They stand a ways back and look at you like you should just know to use the kiosk. Kiosk takes more of MY time to order. And it cannot print receipts. I compulsively enter all receipts into financial software, so I had to write my own. The restaurant manager was not able (or not willing) to figure out how to print it.I will see if I have a better experience in a few months.
If you order online, they make you go inside (even if you chose drive through pick up). If you try to go at 8 pm, they lock their doors. Some businesses just should not be. Let’s open up this spot for someone who actually wants to open up a restaurant and service customers. I thought brimfield needed a Taco Bell. I think we deserve better.
It’s 3:30 on a Monday afternoon. I just received the absolute Best Taco Bell I’ve ever had. Well done guys and gals.
Without fail, there is literally always something missing from my order, it could be a simple as a soft taco, or just half of the order. every. single. time.
Placed a $23 order online it was accepted and they took the money out of my account, but when I got there at 9:25pm they informed me they were closed and refused to give us our food. The online ordering should not have accepted the order and the store refused to make it right.
I'll go out of my way and pass other taco Bell's to come here. Always nice ppl and they always get my order right when no one else does. And it looks nice and not sloppy.