Subway

1330 S Water St, Kent - 44240
55 reviews
Sandwich Shop
(330) 346-0245

I am very dissatisfied, today 05/24/2022 at 12:57 pm a young woman who was working there with bad attitude, I asked her for a napkin because she didn't give me one, subway always include napkins in the bags, she answered me with a bad attitude: "There's no napkins at this time for you to take". I do understand that they might ran out of supplies but the sour attitude with customers that are paying for a service in such a popular business food chain, People like that send the wrong message to customers & probably will think twice before to step back in that location.

Montana and some guy with earrings are among the two slowest workers I have ever seen. Why in the world would you do 4 mobile orders ahead of people waiting in line. 5 people not just me and my friend but 5 people were in line waiting to get food. Absolutely disgusting.

Hmm...says it's open until 9:00pm today (Monday), but it was closed at 6:00pm.

Very inconsistent quality and service! I would recommend skipping this one!

Got a sandwich. Wife did too. Quick & easy. Tasted good.

The staff wasn't very friendly, lacks customer service skills

I just bought two subs at subway on S Water street. They forgot to put my sub in the bag. When I called back, the guy who answered said “he didn’t know because he was on break” I asked him if he could check with someone. He wasn’t cooperative, so I asked him again. His response was to hang up on me. Then when I called back he didn’t answer. Their mistake not mine.DONT GO TO THAT Subway. Apparently they don’t know anything about customer service. I will be calling the manager!

Friendly staff who follow the CDC guidelines store is clean both inside and outside. Keep up the good work.

Friendly staff who follow the CDC guidelines store is clean both inside and outside. Keep up the good work.

Great food! Nice cozy environment aswell!