They are unprofessional and rude. They normally leave it at the door, but this time because I didn't answer the phone they left. Not leaving my food. When I spoke to the manager he was immediately hostile. When I complained he asked me very rudely if I wanted the food I paid for delivered. I told him he was being nasty and he replied "I'll take that as a yes".
If I could give less than one star I would. I placed an order here and gave my correct address with the instructions to leave at the door. The tracker provided said my order was delivered successfully. I went to the door and my order was not there. I had missed one phone call from a random number that was not from the location I am in. No voicemails were left after I didn’t answer the phone. Once I realized my order actually was not delivered, I called the number back twice with no answer. I then called Hungry Howies and they stated that apple maps took the driver to a “random” place and that it was her that called me. Since I didn’t answer a random number call, with no voicemails left, they cancelled my order and threw it out. The person that answered the phone then lied and said the driver called me 20 minutes ago, when in reality it was 5. She then stated that they could not do anything about my order since they were then closed. (It was 10 minutes after they closed.) Very rude and didn’t even really try to contact me for confirmation on where my house is. Driver didn’t bother to read mailboxes either, because if she had she would have easily found my house. Terrible customer service, this was my first time ordering delivery from them and I do not recommend unless you want your order cancelled last minute once it’s too late to order from anywhere else since every other place is already closed now.
Hungry Howie's has the best pizza and this location is better than most. They can be a bit disorganized and have lost my order, but they always go out of their way to make it right.
Ordered using the app everything was perfect! My delivery driver was fast and communicative with instructions!
Okay. Not easy to find coupons like other pizza stores. But my kids love their garlic butter sauce.
Okay. Not easy to find coupons like other pizza stores. But my kids love their garlic butter sauce.
My my favorite Pizza place. I wish they had one where I live.
Can't seem to get an online order that says exactly what you want correct.
Thought I'd give y'all a try. Pizza is very tasty and is definitely fresh and loaded with toppings. Good price. People are kind and store is spotless. Have eaten there twice and was impressed with the Kent store and the people who work there. Thanks much. Mr.L.Ravenna Ohio. Ya gotta love it.
Mediocre pizza at best. There are plenty of pizza options out there better than this. Maybe it's suitable for college dorm delivery, but I'm not eating it again any time soon.