Walked through the door 35-40 mins before closing, the girl that greeted us at the door was visibly annoyed about the time it was (we understood) we asked if it was ok or not to sit us and all she said was“well, I mean” while looking away. We felt super uninvited so we walked out, all she had to do was explain that it was too late and they were closing down stations or something, we’ll be back 4 hours before they close next time.
This order was Italian dinner for 2. Both orders were placed from the kids menu. The orders were both missing 1 item each. A grand total of two items were replaced with items that were not requested. The missing broccoli was replaced with mashed potatoes. The spinach was replaced with pasta. This filled order was not correct. Thus the star ratings were impacted. The food itself tasted good. The spinach that accompanied the 1 meal was well cooked and cooked. The chicken was moist and the soft bread was perfect with the crusted ends dipped in oil. Although the pasta and mashed potatoes were not ordered they were also tasty. I would place this order when I am dinning in to ensure my order is correct. I would dine here again.
Best Italian food around. Very pricey but the quality of the food is top shelf. Staff are friendly and professional. Great for a date night or special celebration. If you leave hungry it is not their fault. Portions are generous and the decor is beautiful.
My family came here for my husband's birthday dinner. We had a great time and the atmosphere was really relaxing. I loved the menu so much I can't wait to come back... there were so many unique Italian options! Our server was amazing. The lentil soup and chicken noodle soup were great.The two people at our table who ordered steak didn't enjoy it very much. They said the mashed potatoes weren't good either.(which is why I didn't give 5 stars) The chicken dishes were great. I loved the truffle fries. Those who ordered the trio meals were the happiest because they got a good variety.We got a complimentary slice of chocolate cake for my husband's birthday. It was a generous serving and I got a taste of it and I don't even like chocolate but I would come back just for this cake! Compared to the wimpy scoop of ice cream with whipped cream on top from Longhorns we had for another birthday dinner this place completely wins for a birthday dinner. Their dessert menu was one of the best dessert menus I've seen!
Horrible customer service! If you dine here expect the Management to treat you differently based of your skin color! They were supposed to correct a incorrect order until they see you in person as less than a human being! They whole trash Management needs to be REPLACED!! The news will know and report of the Unjustified acts of racism I experienced!!
Food and service was good! We were seated near the pick up door. They were doing a lot of pick business, so the flow of cold air was pretty constant. On a ordinary evening probably not so bad, but tonight it was brisk. If you can request to sit to the right of hostess stand to limit this exposure I would recommend it.
Yes it is a franchise. At the Mill Run location we ALWAYS enjoy great service and there are lots of good menu options. Dependably a good value, known quantity.
Good Italian food. Their lasagna was marinara tasty. Comfortable seating. Nice and friendly staff. Decent drinks. Parking just feet away from the restaurant.
Friendly staff. Great bartender and great food.
I had good experience the waitress gave good customer service food was good and the dessert cheese cake. I would go back