Could have been much better the person who came over the speaker after I had to press the red button for the second time after waiting 15 minutes, had serious trouble understanding what I wanted after I explained it multiple times. Then after we got our food my wife's Foot long chili dog was stuck to the cardboard and was super soggy. Our tots were barely warm. At least our Diet cherry coke was quite good. I was afraid to complain about our food as you never know what someone is going to do to your food if you complain. So temper your expectations.
So we stop in for 4 beverages...1- 32 ounce Sweet Tea1- 44 ounce Diet Coke1- 44 ounce Sprite1- strawberry/apricot red bull slush.4 employees were visible:1- sitting on a table, with her phone propped up, watching her phone.1- taking selfies and chewing on her nails.1- young guy with curly hair just laughing and laughing.1- the young lady at the window. She didn't give me a receipt. And only handed me 3 drinks. I asked for the sweet tea and she walked away and brought me a 32 ounce sweet tea.When we got to our friends house, we had a 44 ounce sweet tea instead of Diet Coke. My diabetic friend was quite surprised with the tea!My observation is this: don't let teenagers run the entire place without some sort of management supervision.I personally believe they may have just smoked weed...the eyes...and laughter...and the smell...call it a hunch!Oh! And on a side note, when my boyfriend held up his phone, everybody started staring at us...and the selfie girl and window girl walked into the back, where we couldn't see (them crapping their pants)...and window girl was really kinda rude: well, NOT kinda...We were NOT recording them, but they sure acted like we were....We sat there, laughing and laughing...and drove off having a really good, cathartic laugh!
So it was a terrible experience here. I then I waited 10 minutes after that to place mine. And then I waited 10 to 12 minutes at the window after I paid my money to get my food. I left without my food. I waved to them in the window because I was leaving. I'll never be back here. This place is pathetic. The person turkey taking the orders was making the food. He was packing bags and bags of sandwiches when I had chicken and fries. That's all I had. They need to close here. If they can't do deliver they need to close waited 7 minutes after her for her to place her order I haven't been there in about 2 years just because I'm not really a Sonic fan. I do like the burgers but I can get a good burger any place in town. But I decided to stop here instead of canes. There was no line one person in front of me.
I used to love coming to this sonic but here recently the service has been less than par. I ordered 4 drinks online checked into our stall and waited 25 minutes. I then pushed the button and asked where my order was and the girl said it was on its way..10 minutes later still wasn't there. I had to go through the drive through to get my order. I understand that it's hard to find good workers but I shouldn't have to wait 35 minutes for 4 drinks. I will not be going back.
Avoid this place. Still waiting on my food right now (May 1, 2022). It has been OVER 1.5hrs. No exaggeration. Can't get any info out of the staff. You pay up front so you are screwed and can't leave. Update: food came out after 1.75hrs. Half the order was wrong. Told them we were missing a drink a slush and 2x popcorn chicken w/ tots. After 10 minutes we got another bag. It had three orders of tots in it. No chicken.After 2 hours of this I left. Went to Wendy's down the road and had food within 3 minutes.
Apparently drive through only. Sat for 20 minutes, no signs, nice of the employees said anything. Poor management like just about every chain restaurant on this side of town.
It really just depends, Sometimes it's good service and sometimes it's just blah! I don't much care for the food they serve but I love the variety of ice cream, slushes, sundaes, shakes and more! I recommend to someone looking for a sweet treat!
Food is not as good as it use to. Even the drinks. Came the other night and it was pitch black you couldn't even tell if it was open, which it was but couldn't order cause you can't even see the menu board. Please get better people. This is the location on Main Street. They are out of stuff all the time and workers don't know how to greet someone and it takes at least 10 mins or more just to get a drink. Please don't respond saying I'm sorry do something about it. We as customers pay good money to come eat at your establishment!!!!
Waited 5 minutes after hitting button to order. No response. So we left. And ate elsewhere. A we will be with you shortly would have been nice but we got nothing.
This is a great place to go for a quick snack or a drink! Everyday between 2:00 and 4:00. They have happy hour on their drinks, which is 50% off of slushes and pop. Pop. They have very unique combinations such as strawberry limeade and lemon berry slushes. I also love their mozzarella sticks and their Chicago dog.