I go here all the time, I was shocked this time The salad bar looked bad and they burned the bun on my mother's fish sandwich really bad. They did take $7 off my bill but for the way it looked I don't feel that was enough. When you're paying $12 for a salad it should be fresh and stocked I think. There was a lot of empty holes and not so fresh lettuce. It was 4:00 p.m. and not busy.
Stopped in late , they where getting ready to close the dining room. But got in and served and was able to eat without feeling rushed thank u
I ordered a grilled cheese, and a cherry coke. Well they didn't bring me out a grilled cheese it was toast with a piece of cheese. The cherry coke tasted like straight cherry syrup. I love friches but this one is a no go.
Hair was visible in food. They placed the same food in another container with the same peices of hair. The manager did nothing to clear it up. Just gave me my money back. Called corporate with no help. I was a life long customer always going to the Gest st location.
My waitress was Cristin Pennington she was very professional and fast with our order. I will definitely come back and request her as our waitress.
As a rule, I do not eat at Frischs. I've had so many bad experiences, and I only rarely give in to requests by my clients to eat there if given a choice of somewhere else. The orders seem to always be wrong, or the food has been unappetizing. But we were meeting someone today, and this seemed the best centrally located place.Surprisingly good food today. I ordered the chili spaghetti...a weird choice for me, but it was actually quite good, and a good fit for the weather. My friend had the soup and salad bar, which one can get a free grilled cheese with right now, so a good deal.Good amount of snow last night. No salt near or around the handicapped parking spots. Unfortunate parking layout, so we parked on that side of the building and made our way to the opposite side where the entrance is...with our canes...it was quite slippery.Seated immediately. Told us we could go out the door near the handicapped parking if we wished. We decided to do that to skip most the snowy/icy sidewalks. The restaurant was exceptionally cold. We put our coats back on to eat. Maybe others were going out of that door, and letting the cold in?The restaurant was clean. But it was also sparsely occupied. Between the weather and Covid, I guess it is really tough for these folks. They've been around 75 years, so if you like Frischs, maybe show them some love.The girl who seated us (Amber), was also our waitress, and she had it going on. She was really on top of her work and took excellent care of us and all of the neighboring tables. She also bussed all the tables, brought out the food, and asked if we needed anything additional. She even took my payme nt at the table. Super pleasant and made this dining experience FAR better than any I have had at other Frischs in the tri-state area.I would have given 5 stars today if the manager had cleared the snow or at least thrown out some salt. I know they are short staffed, but the salt should be one of the first things they do. A LOT of older folks frequent Frischs, and someone falling would be a really bad situation.
Went through the drive thru and ordered a bowl of chili and a bowl of vegetable soup. I got a cup of each. Both of them were Luke warm after waiting for 30 minutes. What a huge disappointment.
I love this frische’s. They take FOREVER in the drive thru but my food is always good and very fresh. We get the same thing every time and it comes out on point every time. Worth the wait?
Food is WRONG every single time. Staff is VERY RUDE. Middletown location is better.
Food is WRONG every single time. Staff is VERY RUDE. Middletown location is better.