I am from the Ozarks region of Missouri, but I am in the Columbus region of Ohio with my Mom for a convention this week. This warm sunny morning, my Mom brought me here to get a delectable breakfast and, of course, coffee. I ordered a Make It a Bagel sandwich of bacon, egg, and cheese on an Asiago bagel; and a Caramel Latte with an extra shot of espresso.I loved my breakfast, and this local coffee shop in Grove City as much as any coffee shop in Missouri I ever visited.
Horrible experience. Getting a simple latte took ~30 minutes, but the worse part was the man behind the counter. He was yelling orders so harshly and was SO rude to customers and the other employees. It was hard to watch. Will not be returning.
Very cute and clean place. Staff is friendly and made order quickly. Price is similar to Starbucks. Parking is easy
Let me start by saying that I've been going to this coffee shop ever since they opened. Being a small business owner myself, I really try hard to support and buy local. But with that being said, I think after today I'm done. I don't ask for much but a simple "Hello" or "Good Morning" goes a long way. I get it, sometimes you get busy, slammed, and it can be hard to personally greet every customer. But today, I walked in the front door, see about 8 people sitting at tables. There is no customer at the counter. The young man behind the counter is literally whistling while he works. Good sign. I walk past him expecting him to take a brief whistle break just to say Hello. Nothing. I get to the counter and see another man wrapping up in the kitchen. He comes out. Walks right past me. Still no greeting, no acknowledgement of ANY kind. At this point I'm super tempted just to walk out because now I feel like I'm purposely being ignored. For what? For being a Customer?? Finally he sidles up to the counter and immediate asks "what can I get you?". Wow. So you don't want to say hello or anything? Anything? So I order my black coffee (I like to keep it simple), he pours it and puts it on the counter. That's it. Nothing else. Oh, I forgot to mention that I even left a tip because I genuinely try to be supportive of local, that's what I want done for me but I'm done. I've had too many rude receptions from this place for too long. I can and will find another local spot to support. Can't say I didn't try.
This is one of my favorite coffee places in The Columbus metro area. Jace the head barista can really make a drink to order and the staff is generally very friendly. One suggestion I would like to make to the owner is to play up the name of the coffee shop and play some ambient meditative videos like a video of coy fish pond or waterfalls on the TV rather than Is daytime talk shows.
This is such a sweet little coffee house. The staff treat you like an old friend and the prices are extremely reasonable. I love supporting local businesses and this one is very easy to support
This is one of my favorite coffee places in The Columbus metro area. Jace the head barista can really make a drink to order and the staff is generally very friendly. One suggestion I would like to make to the owner is to play up the name of the coffee shop and play some ambient meditative videos like a video of coy fish pond or waterfalls on the TV rather than Is daytime talk shows.
Great coffee, friendly staff, great atmosphere. Not much else you can say.
Let me start this off by saying I at least enjoyed my drink both times I have been. Tasted great, however, both times I have been the customer service was so off putting I will not be going back. I understand we are in a pandemic and times are hard, but at the end of the day you still have to offer decent customer service. The gentleman behind the counter( the same person that was not friendly AT ALL the first time I was there ) was loudly speaking to another customer/ friend that he was annoyed how busy they were on New Years Eve. While we stood waiting in line, he had this friend write a sign stating they were closing early at 1:00 pm and would be to-go orders only from that point on. This was at 11:35 am. He never once even spoke to us… I had to blurt my order out loud after greeting him because he never spoke to me then he just starting slamming stuff around while making my order. I know people have bad days, but this is the second time and I was more than friendly and understanding.
An austere interior, friendly and knowledgeable baristas.