Seriously one sauce packet allowed per item purchased, I usually put two sauce packets on each tacos, and when I asked for more the employee got rude with me and I asked politely! And told me he put packs of sauce in my bag when I looked there was one per item. What a freaking joke! I'll just go to Chipotle from now on it's closer anyways to my office
Look. I understand there is an issue with new hires and all that. But today was the last straw. My order is always wrong at this location. Today, I ordered a combo and asked for the taco soft, no lettuce (for my kid) and 2 potato tacos no sauce. I even checked one of the potato tacos before I drove away because I hate the sauce, and it was fine. Tell me why I just got home and have a soft taco with lettuce and a 2nd soft taco with nothing on it but potatoes and Chipotle sauce? THE ORDER ON THE SCREEN WAS RIGHT 2 OF THE SAME THING. I shouldn't have to check every single item in my order before I drive away. It wasn't busy. I just cannot even come up with a reasonable excuse for this.
Always had our order wrong, took slot of stuff we liked off menu, they advertise their Mexican pizza for two months now and still don't have it in! Also on commercial always have slot of meat and toppings in everything but when you order it there is very little meat and toppings if they remember to put them in! To me that's false advertisement!
They did a great job. Appeared to be fully staffed which is nice.
Tried to use app, for free taco. App was having issues and explained my issues to lady at the window. She basically shrugged her shoulders, said "I don't know" and turned back to her register. Fortunately there was one co- worker who heard what was taking place, and went ahead and gave us the free taco. That is how customer service is done!
I was very pleased with the friendly service today at the Trenton Avenue/Finley Ohio Taco Bell. Also, when leaving, a kind employee who was just leaving work held the door open with a kind statement. Kudos to the staff at this restaurant!!!!!
Honestly, inexcusable.Ordered two of the new chicken sandwich tacos, and they were both burnt to all hell with one having almost no chicken at all and being quite literally as hard as a rock, no exaggeration. Even the meat was almost black. (See photos) The other one had a portion of chicken at least closer to what’s expected, but was still burnt to the point of the breading alone being almost as hard as the other piece of chicken. Let’s not even mention the fact that on top of all of this, the jalapeños were forgotten on both of them.Worst thing is; this isn’t a case of someone forgetting something, or making a slight error and deciding to still send out an order, but one of your employees blatantly stuffing chicken rocks into a shell and sending them out to your customers.Will not be coming back, certainly.
Very fast service ,very busy, impressive on how quickly we got our order for such a long line
Honestly, inexcusable.Ordered two of the new chicken sandwich tacos, and they were both burnt to all hell with one having almost no chicken at all and being quite literally as hard as a rock, no exaggeration. Even the meat was almost black. (See photos) The other one had a portion of chicken at least closer to what’s expected, but was still burnt to the point of the breading alone being almost as hard as the other piece of chicken. Let’s not even mention the fact that on top of all of this, the jalapeños were forgotten on both of them.Worst thing is; this isn’t a case of someone forgetting something, or making a slight error and deciding to still send out an order, but one of your employees blatantly stuffing chicken rocks into a shell and sending them out to your customers.Will not be coming back, certainly.
It was good they got the order right was happy with it thanks