Waitress walked right by the table multiple times People seated after us got drinks and appetizers before us Finally put our order in for appetizers and food Took 5 minutes just too get a drink refilled Just all around seemed to not care
Another one star review review for Buffalo Wild Wings. Called there tonight at 9;12 and asked how long the wait for carry out would be if I placed an online order and was told about 20 minutes. My order was placed at 9;15. I arrived at 9;35 and my food wasn’t quite ready, they told me they we’re just boxing up my fries and it would be ready. I received my food at 9;50, which was 35 minutes not 20. Once I got home, mind you we live right off of tiffin and bright rd ALL my food was cold. Extremely disappointing for myself and my 8 month pregnant wife.
Not what I was expecting. I haven’t been to BWW for a Tuesday special in years and went today to watch an nba game. Decided to get wings. The server said the special was buy one get one half off. Didn’t really matter what the special was I just wanted 10 wings so that’s what I ordered. When they came out I was given 20 wings and I noted to the server I only ordered 10. But apparently the special automatically doubles your order…which makes no sense to me for a 50% special. If it were BOGO free ok that makes sense but I specifically wanted only 10 wings but ended up having to pay for 15. Didn’t even eat the other half I had to take them home and leftover wings are terrible. I left kinda of feeling ripped off. I would have rather paid full price for the 10 wings I wanted, I could have saved money and not wasted food….makes zero sense to run a special that way.
Ordered online and picked the order up. Come home to open the food and all 3 sandwich platters had NO BUNS! And 2 orders were fry less. Called to ask what happened she said oh we ran out of buns. I said don’t you think you’d let the customer know this? Or at least say something when they pick the food up? Did you run out or fries too? She said well we can give you a credit! You should’ve done that when the food was picked up as well as notify the customer there were no buns! Not only did we not get what we ordered and food left out of the order we had to go back to get the fries and now 2hrs later my kids get to eat at 9pm….and was still charged full price! Ridiculous. Service was poor and the issue still wasn’t resolved completely. And I’ve already reached out to corporate.
Very disappointed!! Ordered takeout from here tonight. Both of my kids meals came missing the fries. Was supposed to get pico on the side for the chili con queso. It was missing along with every other side sauce I was supposed to get. Everything was cold and I arrived a few minutes before they told me it would be done. Definitely will not get take out from here again. My mistake for thinking all the food that I spent close to $50 on would be there.
I usually just get food to go on my way home from work, but even after a 35 minute drive home, the food is still super good.
Don't get here often anymore but always been my favorite BWs. The staff is great and friendly, food is on point. Beer is always cold
Definitely wouldn't go here, had the worst customer service ever. Waiter was super rude and we had to have the manager over to our table 3 times, 2 for food and other one for messed up drink!! Never will go back!
SALT & VINEGAR ISNT SUPPOSED TO BE PEPPERY! I ordered the salt and vinegar strips and they had so much pepper in the seasoning I couldn’t eat them. I have NEVER had this problem but the manager said it has always had pepper in the salt and vinegar seasoning. Since this is my favorite seasoning flavor this will determine if I continue to eat here.
It took 30 minutes to get seated and over 1 hour for our food. Service was very good though. The waitress kept our drinks full and kept giving us updates on our food.