I came in on a Monday May 9th to order my son's custom made cake for his Birthday! Welll I was told that the employee couldn't help me that her manager had to help. Well he wasn't in. She told me to come back Tuesday around 12p.m. So I did and the manager was there. He told me I couldn't order a custom made cake that takes Longer to make. No one told me it takes a week to make a custom made cake! So I said okay what do you have? He show me some cake and than show me a pizza pie cake with Oreos on it. Never did he say you can't change the color or anything. He never said thats how it comes. I asked if he could make the cover blue? And Write Happy 8th Birthday Charles! You see you can't even make out what it says. My husband picked it like this. If it was me I wouldn't take it. I paid for it 2 days before because they said wouldn't make it if I didn't. So I called to complain, no answer ?! So I called corporate. Well they said that it's up to Manger how they handle it. Well the owner calls me today and doesn't handle to well. He says he will give me 5 dollers off. Like what! I said thats not right. Btw this isn't the 1st time this happened to me. I let that it go the 1st time but this is not good at all. And since the owner didn't handle it well I won't order another one. It looks like a per school done it! I am really upset and rate this a 1 star ?.
Employees seemed surprised to have customers. Their instock items showed it. They must not do a lot of business, they seemed pretty unprepared. They don't even have a cash register up front, so the employee had to disappear with my credit card and phone so I could pay. I suggest going through the drive thru if you visit here. Quality was hard to gauge based on availability.
My coffee was perfect, but my food was burnt and a waste of my money. Should have saved my money as a drove 3 more minutes to another dunkin.
Store says they close at 7pm. Drove an hour to get here to buy my husband his favorite ice cream for his birthday and they are closed! Very disappointed!!!
My daughter and I stood at the counter for a good while waiting for assistance. The dude finally comes out but he starts talking to another assclown that walked in talking about the toys he sold. Baskin Robbins no longer has 31 flavors(and I don't want to hear about it being combined) and the flavor I was looking for (which is on the website) he'd never heard of. Ice cream was disgusting(my kiddo said it tasted like peanut butter ice cream) and I'll never return to this location.
Love the cold brew coffee with sweet foam and the maple bacon croissant
Very rude when came in. Went in to get ice cream and use bathroom and wad rudely told that they could mot be used, and started to open restroom door while my husband and underage daughter in the restroom.
About average for a Dunkin Donuts/Baskin Robbins. Had to wait at the drive thru for 10 min.
Sign says open til 9pm. It's 7:30pm. Recording at drive thru says closed. No answer on phone.
Quick, accurate, friendly service! The coffee is delicious and was larger than I expected!