Had to ask for someone to take our order. Bin of dirty dishes on floor in kitchen right inside door & all staff had to step around it; why was it there & why wasn't it moved? Silverware was dirty, but readily replaced. Chicken & dumpling soup tasted fatty. Chicken breast sandwich was tasty. Dieter's plate was fresh & to order with a nice variety. We would have ordered dessert if waitress had suggested it.
Showed up to catch a. Early lunch about 11:45 am and was only handed a breakfast menu. So me and my guest ordered from that. The breakfast was not much. We has a long wait ,toast was cold and I ordered a ham and cheese omelet with hash browns. The ham and cheese omelet wasn't the best and the hash browns wasn't hash browns but mashed potatoes browned up in a skillet. I won't be going back anytime soon.
good service. good food. the staff was very nice and attentive. the manager here is amazing and runs a tight ship. needs to go train the staff at the amherst location. it's horrible there. will never go back to that one. worth the drive to go to elyria.
Very disappointed in the chicken gyro. Chicken meat was hard, either from being overcooked or old meat. I called the restaurant and spoke with the manager. She offered another gyro if I brought that one back. Sorry, not driving 20 minutes to be disappointed again.
A week ago made reservations for a party of 15 for yesterday Thurs. I called just to be safe make sure they could still accommodate us. They had nothing in the book for us. So no problem she will put us in. Get there at six check in Iam sorry we don't have reservation. Well Thank goodness they were able to seat us. Very poor communication between employees and to much trouble to write a name and time in the book. I bragged how good the food was there to people in the party when I choose blue sky, My husband and I frequent here often Breakfast, Lunch and Dinner we have always been very happy with service and food. Our waitress couldn't even remember who got what to drink or to give us refills. We were served barely warm stuffed pepper soup. Then 13 dinners came out steak and shrimp dinners were horrible breading was soggy and paper thin steaks that were all curled up. Liver and onions were over cooked and dry. Now I have had both these meals in the past and recommended them. What a disappointment for friends. 2 guest meals were forgotten until I told our waitress that one never got salad, and these 2 are still waiting on their perch dinner and steak dinner. Don't know what happened with the cook or in the kitchen prep but I got a lot of complaints from friends that their not letting me pick the restaurant for our monthly dinners. I hate to complain but I feel this needed to be brought to MGR or owners attention.
Ordered take out multiple times from this location and the order is always incorrect. 3x now I got something different then what was ordered. Asked for chicken got beef. Asked for meatloaf got Meatballs, Ask for sides like gravy. Salad, soups etc and they're always missing at least one item. When we called to talk to manager they didn't even care or apologize. Would give one star but the actual service employees are wonderful. The manager could use some customer service lessons from the staff!
Bacon was raw, food was cold and the toast was not even cut i had to cut it in half myself. Had to ask for a napkin 3 times while the waitress talked to her friends in the booth next to us. When I got up to get my own napkin she went to get me one. Worst service I have ever had at this restaurant.
I work for a day program service and we took our clients there to dine in. We had 26 people in our party. Our waitress was absolutely fantastic, she interacted with the clients, our orders were correct, she kept the drinks filled,frequently checked in and her overall attitude was awesome. Great experience and food ?
Sliced corned beef and Swiss omelets! They make the very best! Best Sausage gravy as well. Lunch or dinner? Their hot beef ,turkey or pork dinners are award winners! The laboratory is the best I've ever had anywhere!
Every bit as good homemade. Actually much better didn't have all the mess to clean up